Job Description

Singapore Brain Development Centre Pte Ltd Revolutionary Breakthrough USA Program Singapore Brain Development Centre (SBDC) is the premier provider of holistic training programs for full cognitive development of the brain. Together with our mission statement of "Changing Lives, Unleashing The Fullest Potential" , our core belief is that every person can excel to their fullest given the right tools and skills. From brain research to application, Singapore Brain Development Centre delivers the most cutting-edge cognitive training to unleash the full learning potential of the brain. We offer scientific brain-training programs for enhancing cognitive skills - underlying learning and processing capabilities - to make learning easier and faster. We help build underlying learning skills and give better tools to help them function far more effectively at school, at work and at play. “ Train the Brain. Get Smarter.” SBDC's scientific assessments will help to identify and recommend suitable programs to enhance the brain's mental strengths, correct its weaknesses and accelerate learning regardless of age and the level of mental skills. Singapore Brain Development Center also works closely with our U.S principals, to regularly revise and update our cognitive training technologies to offer the latest in cognitive development to our clients.

Positions Available : Operations and Centre Manager Center manager will be the customer interface to all parents. He/She is the customer connect and to ensure great Customer Service. 1. Unique & Satisfying career 2. Good salary plus incentive scheme 3. Marketing & sales of our brain training programs 4. Resolve customer's concern and provide operational support. 5. To support the sales & marketing director in developing corporate and operational strategies in the use of human capital & resources to meet SBDC’s goals and objectives; 6. To further identify and develop business excellence in accordance to SBDC’s vision, mission and core values.

for Center Manager. 1. Training Audit : Monitor student's attendance for all classes and training sessions. Compile a monthly report on absentee, reason, action taken. 2. Monitor teacher's quality of service. Creatively and effectively monitor and audit service quality by trainers, propose improvement. 3. Center manager will be the customer interface to all parents. Provide customer's touch point and create satisfied customer. Integrate report as part of monthly reporting on all customer's feedback (including complains and praise) with respect to trainers 4. Effectively proposed initiatives that will improve customer (students, parents) services 5. Ensure smooth running of center's operations.

Requirements : 1. Experienced in the education industry or equivalent. 2. Able to interact and provide support to our parents 3. A people person, enjoys interacting with people. 4. Good with paper work 5. Fluent in English. 6. Enjoys working in the education industry. 7. Fun & sunshine person. 8. Training provided.