Job Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Vendor Compliance and Performance Lead - APAC

Work Dynamics

What this job involves:

Vendor Performance

Create policies and procedures and standards to govern / assess vendor performance, achieve statutory and regulatory compliance and JLL and Account compliance.

Lead Supplier Performance Management process to drive performance and maintain pipeline of value delivery. Together with the Country Lead, ensure that a Performance Improvement Plan is in place and tracked

Ensure Vendor compliance on Contract, COI and PO and timely loaded in Jaggaer system

Develop vendor governance processes. Ensure that Country Leads has regular vendor governance meetings on critical/key vendors

Develop and sustain long-standing relationships with JLL-approved vendors.

Support (first line) on Vendor performance and issue resolution.

Implement metrics, monitoring and reports using supplier scorecards for key suppliers.

Work with key stakeholders to define & create strategic supplier relationship programs.

Conduct timely assessments of supplier contracts and change orders to identify areas of potential non-compliance, adverse supplier performance and other issues that could have an adverse impact to the company in order to effectively communicate, track and abate Supplier risk elements.

Audit, Risk and Compliance

Lead the Compliance Program of the account ie VMP Ethics Program VPTH, VDC, SCOC / Audit programs

Develop a comprehensive internal audit process covering all areas of vendor services. Document review, including collation, distribution and filing according to policies and procedures.

Develop a vendor accreditation program for the account.

Keep abreast of legislative changes and ensuring vendors and JLL compliance

Coordinate with Legal, Contracts, Sourcing and other stakeholders as necessary to ensure vendor service continuity and compliance

Lead the compliance program of the account with regard to Client and JLL\xe2\x80\x99s workplace safety policies, procedures and safety guidelines, and local legislative OH&S and ISO requirements

Accountable and responsible for site audit readiness program.

Provide a risk identification program and mitigation of supplier risk on multiple levels.

Manage the Ethics reporting program for Vendor Mgt and Vendor Staff

Coordinate with JLL Risk Manager on Vendor Insurance requirement and Compliance

Other Responsibilities

Ensure data accuracy of CodeX with respect to Vendor Performance and Compliance

Facilitate Compliance, Risk and Vendor Performance training

Develop metrics and analyse improvement opportunities manage vendor performance and compliance ensuring that JLL achieves its compliance goals.

Develop VMP Playbook in Vendor Performance and Compliance and update Ethics Playbook

Lead and track Vendor Training Programs

Help improve vendor recognition program and town hall programs

Provide dashboard/ report on vendor performance and compliance

Support VMP Vendor Life Cycle program/activities

Direct liaison with relevant stakeholders within the account and JLL HQ to deliver VMP Vendor Compliance and Performance programs

Perform other duties assigned as VMP evolves/aligns with Client objective

Performance Objectives

Meet VMP KPI without MF penalties

Ensure data integrity of CodeX

Compliance with JLL and client audit, regulatory/statutory compliance and ethics requirements

Improvement on vendor performance YOY

Timely completion of VMP programs related to Compliance and Vendor Performance

Act as a leadership role model for JLL by behaving consistently and ethically in accordance with JLL and Client business Code of Ethics

Recognise and drive improvement opportunities

Enhance own professional and personal skills

Key Skills

Persuasive written and verbal communication skills coupled with strong multi-tasking and organizational capabilities, with a high level of attention to detail.

Sound interpersonal skills to manage a diverse range of vendors and stakeholders

Commitment to continuous improvement and results-oriented

Demonstrated ability to meet performance targets

Proven ability to use leadership and influencing skills to deliver results via the wider operations team

Foster a proactive environment of teamwork, cooperation, excellence of performance and personal success.

Demonstrates proactive & professional approach to customer service and stakeholder engagement

Demonstrates proactive & a knowledge of, and respect for the variety of cultures in the region, and how to navigate the challenges such a diverse region provides

Ability to work independently

Employee Specifications

Candidate should possess at least Bachelor\xe2\x80\x99s Degree

10+ years\xe2\x80\x99 experience working in Vendor Management

Minimum 5 years of regulatory and statutory compliance experience

Experience in dealing in the Pacific region would be well regarded

Experience in Jaggaer, DAB system an advantage

Experience in Facilities Management or In-Directs Category management

Excellent analytical skills and ability to use data and metrics to identify opportunities for process improvement and risk mitigation

Advanced computer and office software skills is required

Location:

Hybrid \xe2\x80\x93Bengaluru, KA, Singapore

If this job description resonates with you, we encourage you to apply, even if you don\xe2\x80\x99t meet all the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

About JLL \xe2\x80\x93

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500\xc2\xae company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our .

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .

Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
I want to work for JLL.

Jones Lang LaSalle