Job Description

Role:

• Ensure the Company\'s IT Policy is up-to-date and followed.
• Provide daily IT support to company end-users.
• Offer IT support for Vessels through remote tools or on-site visits as needed.
• Maintain regular IT server operations for both the company and vessels.
• Keep the Office Hardware inventory updated.
• Administer the Company\'s Marine ERPs.
• Ensure ERP and office server backups and replication are performed.
• Collaborate with other Business Units to identify new technological needs or enhance existing technologies for better functionality or efficiency.
• Organize or conduct IT training sessions for new users or technologies.
• Coordinate with vendors and service providers when necessary.
• Maintain and create user documentation and training materials.
• Actively research and deploy new software/hardware, unit standards, policies, and procedures, managing their implementation effectively.
• Perform other tasks as assigned by superiors periodically.

• Diploma in Information Technology or a related field.
• 3 to 5 years of IT support experience in a shipping company.
• Strong team player with the ability to work independently and take initiative.
• Good communication skills.
• Proficient in both verbal and written communication.
• Ability to manage multiple projects/proposals.
• Basic SQL knowledge for running/applying queries.
• Experience working with ERP software is an advantage.
• Technical proficiency.
• Maritime knowledge.
• Adaptability and flexibility.
• Attention to detail.
• Regulatory compliance.
• Strong documentation skills

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