Job Description

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The Role:

Our SEA organisation culture is dynamic, agile and progressive. With increasing demand of pop up stores, customers events, temp counters and new store opening, we are seeking new talents to join the team. This VM Manager:

• is responsible for designing and implementing our VM standards in all Charlotte Tilbury stores in direct markets and indirect markets across SE Asia.
• understands and adapt design directions from Global team or past reference.
• will design bespoke pop-up stores and events, new store opening and prepare production drawings for successful implementations.
• will support the Brand Director, SEA and work closely with the relevant stakeholders within the group to provide support and implement executions in line with desired brand expression.

• Work closely with Commercial, Retail, Marketing team, Global SD & VM teams and APAC teams to ensure understanding of design intent
• Coordinate VM launch, Pop-Up and Event Planning, Store Opening in SEA across multiple channels such as Sephora, Concessions and Free-Standing Stores formats.
• VM Responsibilities includes- Planogram update, Visual update, Pop-up design proposals, PLV mock-up review, Review Technical Drawings and Approvals.
• Self-Driven and Follow Up with external retailers to ensure VM projects are executed within the brand standards.
• Travelling within SEA is required to ensure VM launch and Pop-Up event set ups are completed and well executed.
• Work on creative proposals that fit within the budget and local engagement needs.
• Adapt and design new store design concepts through global guidelines and past reference
• Provide detailed and innovative designs according to different campaigns and fit local engagement needs.
• Develop special animations & displays for specific occasions, pop-ups in collaboration with Marketing, PR Events, Commercial Teams and external Retailers.
• Research and analyse event and retail experience trends globally, including physical, digital shopping experience and social workplaces
• Handle projects independently from design concept, project development, and materials application to project completion
• Provide timeline and cost estimation for each projects

• Identify design obstacles and resolutions
• Review construction drawings from suppliers
• Monitor event production, factory visit, setup and provide reports and follow up on snagging

• Attend conference calls with retailers and external suppliers to align the requirements

• Act as a proactive force in enhancing brand image, elevate the experiences in all touchpoints, leveraging pop ups/ events to improve client experience & drive sales

• This role reports into the APAC Store Design & Visual Merchandising Manager, located in Hong Kong.

• Bachelor degree or above with interior design or creative design
• Minimum 5 years\' Visual Merchandising & graphic design experience in Luxury, Cosmetics industry is preferred. However, Retail is a must
• Additional Store Design experience will be highly preferred
• Flexible, collaborative, self-motivated, influencing people, strong ownership and execution
• Outstanding communication and negotiation skills
• Fluent in oral and written English & Chinese
• Proficient in Adobe suite and sketch up is a must

Charlotte Tilbury