Job Description

Job title: Senior Social & Content Executive Reporting to: Social & Content Account Manager Location, Country: Singapore Brief role description:
We are seeking a Social & Content Executive who will be responsible for day-to-day
management and delivery of content plans & campaigns with a strong social element. You will be a main day-to-day contact fronting work to both clients & internal stakeholders. The role within the social team requires a candidate who is actively engaged with developments in the social media arena, and with guidance from their manager, be able to confidently advise planners or clients on best practice use of emerging social platforms as well as specific new features within existing platforms, when they should be used, and be realistic about their limitations.

4 best things about the job:
1. Working and collaborating with a fun and dynamic team.
2. Looking at trends and social media platforms constantly \xe2\x80\x93 Finger on the pulse!
3. Exposure to a diverse set of clients \xe2\x80\x93 You\xe2\x80\x99ll never be bored!
4. Being able to express your creativity freely \xe2\x80\x93 No idea is a bad idea!


About Wavemaker


We always believe there is a better way to grow our client and our people. We do this by positively provoking growth for our clients and people. We work with clients to help them grow and shape their consumers\xe2\x80\x99 brand decisions and experiences through media, content, and technology.


We have one single attitude \xe2\x80\x93 Positive Provocation.


Our name is our mission and our method. To make waves, you need to be provocative, even fearless. We always make sure we have each other\xe2\x80\x99s backs through our inclusive culture.


We do our best work for brave brands and people who want to be challenged to go further and faster. We know it\xe2\x80\x99s not easy, but if it\xe2\x80\x99s in you, we will get it out of you.


Our attitude of Positive Provocation is enabled by:

• The deep Knowledge we have of our clients\xe2\x80\x99 business

• The confidence to Challenge what\xe2\x80\x99s gone before

• The Support to go further than we thought possible

Core responsibilities:

• Communicate directly with clients to build relationships, including functioning as day to-day client contact offering expertise as well as presenting directly to clients.
• Proactively generate new ideas and opportunities to ensure client success; participate actively in account team strategy sessions and brainstorms.
• Build and manage client social media campaigns, primarily with Facebook, Instagram, TikTok, LinkedIn and other social media platform to drive key objectives (including building awareness, engagement, leads, and sales).
• Work hand in hand with the in-house creative team to ensure quality and timeliness of deliverables.
• Strategise, develop and execute social promotions by leveraging the most relevant and latest best practices, ad formats, trends and pop culture.
• Collaborate with the Wavemaker media teams to ensure performance metrics are aligned, ensuring our client goals and objectives are obtained.
• Adapt client\xe2\x80\x99s brand guidelines and visual identities into the right voice, tone and written style for individual and corporate social accounts.
• Development of social media reports to inform clients of KPIs and room for improvement.
• Copywriting of social media captions.
• Presentation of proposals to clients and internal teams.
• Community management \xe2\x80\x93 responding to customers queries and escalate issues with the appropriate tone of voice through clients\xe2\x80\x99 social media pages at designated checkpoints.

What your day job looks like at Wavemaker:

• Playing a pivotal role within the content team to provide the utmost level of client
  service.
• Working with the creative team to ensure the creative deliverables are up to par as
  per the client\xe2\x80\x99s expectations and the overall content calendar.
• Liaising with clients on a day-to-day basis.
• Generating always-on and post-campaign reports.
• Community management \xe2\x80\x93 responding to customers queries and escalate issues
  with the appropriate tone of voice through clients\xe2\x80\x99 social media pages at designated checkpoints.
• Supporting the account manager with growing the organic SOW with existing clients.
• Working with various teams in Wavemaker on new business proposals.
  Completing projects on a timely basis.

The Candidate:
Passion for all things social media and content \xe2\x80\x94 Possess and demonstrate excellent understanding of social and media fundamentals.

• Project management experience and client management .
• Passionate about teamwork and collaborative thinking.
• Minimum 1-3 years of digital marketing experience, social media, and content
  experience is a huge plus.
• Must be hands on and enjoy working with a team.
• Ability to create decks (Powerpoint and Google Slides) for new business,
  creative/strategic proposals.
• Excellent verbal and written communication skills.
• Handle multiple projects simultaneously and thrive in a fast-paced, deadline-driven environment.
• Demonstrate genuine curiosity and interest in our clients & their business.
• The ability to take a project from concept to completion, good communication,
  organisational, and time management skills are essential.
• Strong attention to detail.

Minimum qualifications:

• 1-3 years of digital, content and social media experience at a branding/advertising/digital/social media agency
• Good command of English and ability to copywrite for social media purposes
  Attention to detail - proofreading, ability to incorporate edits and quality control of content from others.
• Interpersonal, organisation & time management skills.
• Proficiency with Microsoft Suite: Excel, Word, Powerpoint
• Proficiency with Google Suite: Docs, Drive, Sheets, Slides
• Experience in social measuring tools e.g. Emplifi, Hootsuite, Meltwater is a plus

About GroupM Singapore
GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers\xe2\x80\x99 needs. Being at the crossroads of Asia means that aside from the local clients and media owners, we also have a high proportion of multi-national clients and media owners. As the largest media investment management company in Singapore with over 41% market share (Recma) and over 650 employees, GroupM Singapore is the premiere organisation to join and develop a career in.