Oversee daily customer service operations and ensure smooth workflow Establish and monitor service standards, procedures and policies Handle escalated customer complaints and resolve issues promptly Lead, train, and supervise the customer service team Conduct performance reviews and provide coaching for…
Job Descriptions Demonstrates excellent customer service and communication skills Respond to inquiries and requests and resolve issues in a timely, friendly, and efficient manner Provide services such as facility booking, taxi booking, handling couriers, transportation options, and any additional requests…