Stealth Monitoring
The Communications and Culture Trainer acts as internal coach in engaging the organization to improve both the employee and customer experience. The Trainer will embody excellence in communication, professional development, and customer service. As CCT, you will be responsible for…
Operations: Communicate in an organized and systematic manner with operators Investigate thoroughly to validate operator escalations in terms of suspicion, threat, or risk Resolve various events based on urgency and customer expectations Report events that transpired with accuracy and clarity…
Job Responsibilities: Customer Service Collect all details that pertain to Clients/Police requests/investigations. Provide video evidence and still images to clients and police to assist in recovering lost or stolen items, liaising with the authorities when required. Investigate incidents and issues…
Operations: Communicate in an organized and systematic manner with operators Investigate thoroughly to validate operator escalations in terms of suspicion, threat, or riskResolve various events based on urgency and customer expectationsReport events that transpired with accuracy and clarityPersonnel Management: Ensure…
Job descriptionCustomer ServiceCollect all details that pertain to Clients/Police requests/investigations.Provide video evidence and still images to clients and police to assist in recovering lost or stolen items, liaising with the authorities when required.Investigate incidents and issues pertaining to client sites…
Key Responsibilities:Familiarization and navigation of both Fixed and Mobile tools and accountsReview and validate escalations from alarms operators/spotters in a timely mannerEscalate events needing interference from applicable authorities (police, fire, guards, etc.) per client protocolsCommunicate with applicable authorities (sales, property…
Duties & ResponsibilitiesMaintain, upgrade, and ensure the security of network and server infrastructure including performance monitoring (physical and cloud)Manage the mobile and computer security policyUpdate and adhere to existing backup and disaster recovery plansPlan, implement and support the network and…
Customer Service Collect all details that pertain to Clients/Police requests/investigations. Provide video evidence and still images to clients and police to assist in recovering lost or stolen items, liaising with the authorities when required. Investigate incidents and issues pertaining to…