- Coordinate order processing, delivery and returns of customer orders - Coordinate with courier companies regarding customer\xe2\x80\x99s consignments - Coordinate with digital sales team on any ad-hoc customer e-mail orders - Respond to customer service emails regarding e-commerce and marketplace orders - To carry out daily fulfilment (packing) process according to Bacha Coffee quality standards ie, Picking, packing and quality checking of products; Ensuring accuracy of orders picked and packed into sachets and boxes; Gift Wrapping & Preparation and Fixing of Labels - Maintain high quality control standards of daily operations required by the fulfilment team; - Assist the e-commerce team in all stock taking operations conducted - Perform cleaning of general areas within the operations area and maintain cleanliness of personal work stations daily before work ends - Perform any ad hoc roles as and when required to ensure the smooth running of the e-commerce operations accordingly - Assist the Corporate Communications team on any ad-hoc orders when required - Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service Job Type: Full-time Salary: From $2,000.00 per month Benefits:
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