1.Help customers with questions and provide customers information about our services and capabilities. 2.Acknowledging and resolving customers' complaints and feedback after internal discussion. 3.M 1.Help customers with questions and provide customers information about our services and capabilities. 2.Acknowledging and resolving customers' complaints and feedback after internal discussion. 3.Monitoring customers' orders / shipments before origin ship-out, in-transit, arrival, delivery and after delivery (POD) to customer and customer's end-users. 4.Continuous learning our service deliveries to be able to answer customer queries 5.Communicating and coordinating with overseas offices, sales colleagues and other departments as necessary. 6.At all times to ensure customer satisfaction and provide professional customer support. Requirements Fresh Graduate is welcome to apply 8:30am to 5:30am (Mon to Fri), Sat 8:30am to 12:30pm alternate sat upon confirmation Changi Cargo Complex
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