Job Description

What you will be working on:Management of ICT Application Contract and Operating Budget \xe2\x80\xa2 Manage ICT Application contracts to ensure the project/application vendors meet contractual obligations. \xe2\x80\xa2 Track the projects\' expenditure and ensure meeting the agreed budget utilisation. \xe2\x80\xa2 Provide administrative support to all aspects of ICT procurement from seeking budget, calling tender/request for quotation/small value purchase, evaluation and award; raising purchase requisition/order, goods receiving, invoice tracking and verification/certification. \xe2\x80\xa2 Manage and monitor defects, issues and incidents of Authority\'s IT applications and services to meet the agreed service level agreement. \xe2\x80\xa2 Develop guidance, process and procedures to continuously improve incidents management, escalation and system monitoring. \xe2\x80\xa2 Provide application support in all stages of IT application life cycle. Management of ICT Application Security and Compliance \xe2\x80\xa2 Ensure compliance to Application Architecture, Agency IT Policies and Government IM8 policies relating to ICT Application services. \xe2\x80\xa2 Ensure security patches on ICT Application are timely updated in accordance to IM8 policy. \xe2\x80\xa2 Perform user access provisioning and conduct user access control. Carry out periodic user access review and log review. \xe2\x80\xa2 Facilitate and support IT audit activities with relevant parties. \xe2\x80\xa2 Manage and support ad-hoc security scans, patches and other security measures when required. IT Operations Support \xe2\x80\xa2 Resolve escalated IT cases in an accurate and timely manner. \xe2\x80\xa2 Collate and report IT applications and operations statistics. \xe2\x80\xa2 Manage, support and track IT change management activities. \xe2\x80\xa2 Track, manage and ensure compliance of IT operational tasks and activities according to IT Policies and Standard Operating Procedures to uphold and maintain process standards Undertake and carry out ad hoc IT operation assignments and tasks arises from projects or day-to-day operation. \xe2\x80\xa2 Provide secretariat function for meetings/forums.What we are looking for:

• At least five (5) years of relevant work experience in IT project management. \xe2\x80\xa2 Knowledge in IT security and infrastructure designs and implementations, and working knowledge of software development methodologies and tools such as Microsoft Office and .Net framework are preferred. \xe2\x80\xa2 Experience in delivering and operating Government IT projects are also preferred. You should posses the following skill sets: - Project Management: Capable of overseeing project budgets, handling change requests, and ensuring projects are completed within financial constraints. - Risk Management: Proficient in identifying, assessing, and mitigating project risks in a timely manner to minimize impact on project outcomes. - Operational Management: Capable in developing and executing operational strategies to ensure systems reliability and availability to meet business objectives. - IT Compliance and Quality Assurance: Able to understand the IT management and quality management policy to ensure that processes are adhered to established policies and guidelines. - Communication and Stakeholder Management: Proficient in delivering clear and persuasive written and oral communication to effectively engage stakeholders. - Personal effectiveness: Able to manage multiple tasks and effectively organise tasks in a dynamic and fast-paced environment, and work both independently and in teams with good interpersonal skills. All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

About Workforce Singapore:Workforce Singapore (WSG) is a statutory board under the Ministry of Manpower (MOM). It will oversee the transformation of the local workforce and industry to meet ongoing economic challenges. WSG will promote the development, competitiveness, inclusiveness, and employability of all levels of the workforce. This will ensure that all sectors of the economy are supported by a strong, inclusive Singaporean core. While its key focus is to help workers meet their career aspirations and secure quality jobs at different stages of life, WSG will also address the needs of business owners and companies by providing support to enable manpower-lean enterprises to remain competitive. It will help businesses in different economic sectors create quality jobs, develop a manpower pipeline to support industry growth, and match the right people to the right jobs

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