What you will be working on:Management of ICT Application Contract and Operating Budget \xe2\x80\xa2 Manage ICT Application contracts to ensure the project/application vendors meet contractual obligations. \xe2\x80\xa2 Track the projects\' expenditure and ensure meeting the agreed budget utilisation. \xe2\x80\xa2 Provide administrative support to all aspects of ICT procurement from seeking budget, calling tender/request for quotation/small value purchase, evaluation and award; raising purchase requisition/order, goods receiving, invoice tracking and verification/certification. \xe2\x80\xa2 Manage and monitor defects, issues and incidents of Authority\'s IT applications and services to meet the agreed service level agreement. \xe2\x80\xa2 Develop guidance, process and procedures to continuously improve incidents management, escalation and system monitoring. \xe2\x80\xa2 Provide application support in all stages of IT application life cycle. Management of ICT Application Security and Compliance \xe2\x80\xa2 Ensure compliance to Application Architecture, Agency IT Policies and Government IM8 policies relating to ICT Application services. \xe2\x80\xa2 Ensure security patches on ICT Application are timely updated in accordance to IM8 policy. \xe2\x80\xa2 Perform user access provisioning and conduct user access control. Carry out periodic user access review and log review. \xe2\x80\xa2 Facilitate and support IT audit activities with relevant parties. \xe2\x80\xa2 Manage and support ad-hoc security scans, patches and other security measures when required. IT Operations Support \xe2\x80\xa2 Resolve escalated IT cases in an accurate and timely manner. \xe2\x80\xa2 Collate and report IT applications and operations statistics. \xe2\x80\xa2 Manage, support and track IT change management activities. \xe2\x80\xa2 Track, manage and ensure compliance of IT operational tasks and activities according to IT Policies and Standard Operating Procedures to uphold and maintain process standards Undertake and carry out ad hoc IT operation assignments and tasks arises from projects or day-to-day operation. \xe2\x80\xa2 Provide secretariat function for meetings/forums.What we are looking for:
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