Job Description

As an Assistant Building Manager, he/she will need to manage and lead the Retail Operations teams in planning and overseeing the daily operating activities pertaining to the services delivered to tenants by Facilities Management. These include, but are not limited to building operations (housekeeping/cleaning, pest control, carpark operations, security and fire safety, Asset Enhancement Initiatives, tenant premises fitting out and reinstatement work), maintain the building to its high standards and provide excellent quality of service to tenants. Operation duties:

• Carrying out daily inspections of the retail premises to ensure a high standard and cleanliness, maintenance and safety.
• Manage and oversee the preventive maintenance works carried out by the service providers.
• Plan and implement routine/preventive maintenance programs and ad-hoc upgrading projects and monitor the progress of works.
• Plan and coordinate events such as fire drills and fire alarm testing.
• Coordinate the taking over of premises from outgoing tenants and the handing over of leased premises to incoming tenants.
• Liaise with tenant’s contractor for application of fit-out/reinstatement work.
• Plan, coordinate, and implement the reinstatement works by the landlord including the preparation of tender documents, evaluation and recommendation.
• Review design submission and obtain approval from senior management, including comments on the design.
• Conduct kick-off meeting with tenant’s contractor and record meeting minutes.
• Coordinate EHS induction between EHS colleague and tenant’s contractor and ensure that tenant EHS submission is accepted/approved by the EHS colleague.
• Monitor the fit-out work process with the tenant and their contractors and ensure the fit-out work comply with the design guideline, management regulations and agreed program.
• Review tenant post-fit-out submission (Fire Safety Certificate, NEA license, Status of Utility, as-builts drawing submission) and ensure proper filling.
• Ensure all post-fit-out submission is complete and process the refund

• Verify invoices and claims by service providers when work is completed.
• Process, review, and approve work application and risk assessment.
• Prepare, improve and implement operation and risk management procedures to improve productivity, efficiency and work safety.
• Prepare incident reports in time of accidents.

• Minimum 4 years (Degree) to 8 years (Diploma) of experience in managing day-to-day operations of retail properties
• Degree / Diploma in Real Estate / Estate Management / Building Services / Engineering or equivalent preferred.
• Possess strong communication and writing skills.