Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Commercial Manager for our Integrated Facilities Management (IFM) contract, you will oversee and optimize commercial aspects, drive value for both JLL and the client, and ensure contractual compliance while fostering innovation and excellence in service delivery.

What your day-to-day will look like:

Manage and optimize the IFM contract, ensuring compliance with obligations and SLAs

Develop and manage annual budgets, monitor financial performance, and implement cost-saving initiatives

Establish and track KPIs, prepare performance reports, and develop improvement strategies

Build and maintain strong relationships with key stakeholders

Identify and mitigate potential risks associated with the IFM contract

Propose and implement innovative solutions to enhance service delivery and efficiency

Provide leadership and guidance to the IFM team, fostering a culture of excellence

Desired or preferred experience and technical skills:

Strong understanding of IFM contracts and service delivery models

Excellent financial analysis and budgeting skills

Proven track record in stakeholder management and client relations

Outstanding communication and negotiation skills

Proficiency in Microsoft Office suite

Experience with financial management software (e.g., SAP, Oracle)

IFMA or other relevant professional certifications

Required Skills and Experience:

Bachelor's degree in Business Administration, Finance, or related field; MBA preferred

Minimum of 8 years of experience in commercial management, preferably in facilities management or related industries

Demonstrated ability to lead teams and drive performance in a complex, client-focused environment

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.