Job Description

You will be responsible for the following:

• Provide concierge services to client/families and support them in navigating social-health system by providing information, advice and resources on parenting practices, peer support and social support
• Screening of client/families and provide basic health education and personalized guidance on pre-conception, antenatal, post-natal, infant-related and maternal-child mental health related issues
• Work with communtiy programmes on personalized referral tracks and services to enhance follow-up of the respective identified client/families on a timely basis
• Promote and refer client/families to social/community services such as parent support groups, marriage/parenting/grand-parenting programmes e.g. Families for Life (FFL), KidSTART etc.
• Maintain all records relating to Family Nexus and other data collection accurately on a timely basis
• Helm the community mode to outreach and provide basic services and education to residents who do not frequent hospitals/polyclinics
• Publicize mother-child dyad, MSF parenting programmes to the community
• Engage client/familities in need of subsidized services and facilitate enrolment to required social or health services
• Conduct and analyse survey gathered from users\' feedback
• Any other responsibilities assigned by the Reporting Officer

• Diploma with qualification in Health Promotion and Science will have an added advantage
• Preferably with some working experience in healthcare
• Proficient in Microsoft office applications
• Savy in navigating IT programs
• Good communication and coordination skills
• Able to work 5.5 days work week

National University Health System