Job Description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades or technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Major Activities and Responsibilities:
Client Service \xe2\x80\x93 Facilities Management

• Establish a \xe2\x80\x9cSafety First\xe2\x80\x9d culture across sites and improve safety performance by championing our level of awareness and changing all staff and partner safety behaviours.
• Provide leadership and guidance to the team as required to ensure delivery and achieve of high client service standards.
• Have strong focus ensuring our JLL staffs and vendor partners meet all EHS, SLA, KPI, Satisfaction Surveys, Contracts and Scope of Work (SOW) requirements.
• Timely escalation to Account Manager and/or JLL management in the event of any escalations which have impact on KPI/SLA and other deliverables
• Serve as the liaison for all facilities services, inclusive but not limited to; janitorial, lab services, landscape, shared compound, security, waste management, space planning, and project development services.
• Ensure compliance by ensuring renewal of all related government and statutory licenses.
• Updates and monitor of PM planner and ensure that all PMs are completed on time and updated into system.
• Ensure all safety, environmental, and client standards are strictly adhered to within managed facilities.
• Ensure compliance with portfolio wide initiatives and required local, state, and federal laws and regulations that pertain to the operating of facilities.
• Ensure strict compliance with client policies and procedures, government regulations & JLL internal SOP pertaining to EHS, procurement, financial policies, etc.
• Promote customer and JLL related sustainability initiatives by proposing & participating in recycling, energy, waste reduction, sustainability program.
• Prepare, collate and submission of related facilities and financial reports, responsible for organising, coordinating, chairing of client\xe2\x80\x99s meeting and business reviews.
• Ensure uptime and smooth operation of M&E system, attend and response to site incident and emergency as required.
• Management of FSM is ERT trained and to support as SIC for building.
• Responsible in undertaking the client premises dedicated.
• Daily site inspection and identify any anomalies, resolving and providing appropriate solutions to his/her best knowledge.

Client Service \xe2\x80\x93 Project Management

• Attend project tender show round as required to understand requirement and expectations, define project work requirement and scope of work, liaise and arrangement of project vendors for quotation based on tender specification and requirement.
• Evaluate of submitted vendor quotations, consolidate, and prepare and submission of formal quotation to client as per project specification and requirement.
• Project award and coordination of vendors and client to ensure safe and timely completion of project within budget and specification
• Conduct of project meetings; provide progressive updates of project to client and stakeholder.

• Submission of project progress & completion reports, prepare and process of project claims and invoicing.

Employee Management

• Establish site level goals in conjunction with and cascade objectives to team into our JLL team\xe2\x80\x99s Performance measuring system (Workday)
• Maintain an effective succession plan for yourself and all team members.
• Complete and submit goals/objectives, mid-year reviews and year-end accomplishments by required due dates.
• Manage and engage in the on-going performance review process for all direct reports by required due dates.

Financial Targets

• Effectively manage site operating expenses to meet/exceed glide path savings targets.
• Develop and submit a detailed site-operating budget annually. Provide monthly variance analysis and submit all periodic forecasts by assigned due dates.
• Support JLL Sourcing Team on all Sourcing Initiatives; implement all service level changes and/or supplier transitions as required.
• Ensure all financial processes are following and compliant as per JLL and clients\xe2\x80\x99 competitive bids process, issuing of POs, and receipting work.

Growth of Company

• Actively identify, develop, and document best practices that increases JLL\xe2\x80\x99s value to the client.
• Actively identify, develop, propose, and document innovations that increase JLL\xe2\x80\x99s value to the client.
• Actively apply and support of JLL new technology and corporate programs to increase value to the client.

Education & Qualification

• Degree holder in Engineering Discipline from a recognised tertiary establishment.
• A minimum of 5 years relevant working experience in facilities management and proven management background with demonstrated ability to exercise proper judgment and have managed portfolios of accumulated size of 100,000 sqm in the past 3 years.
• At least 3 years with JLL in providing FMC services
• Experiences in account operations and management.
• Experiences and strong technical knowledge in facilities management, project management and tender RFP.
• Knowledge in statutory requirements
• Site incident controller certified accredited by SCDF - plus
• Occupational First Aide (OFA) Certified - plus
• Knowledge of Energy Reduction and Sustainability Programs.

Skills

• Pleasant personality, strong customer service, interpersonal skills and problem-solving ability.
• Strong technical and project management knowledge
• Good understanding of facilities operations / housekeeping management
• Computer skills in Microsoft Office, MS project, PowerPoint, Excel
• Independent, self-motivated, flexible, responsible, and willing to work under pressure
• Knowledge of standard business and accounting practices.
• Knowledge of Excel and ability to analyse data.

Location:On-site \xe2\x80\x93SingaporeIf this job description resonates with you, we encourage you to apply, even if you don\xe2\x80\x99t meet all the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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