Assistant Manager, Business Platforms
Singapore, Singapore
Job Description
Assistant Manager, Business Platforms
Date: 29-Jun-2022 Location: Singapore, Singapore Company: Singtel Group
At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.
- Create and manage core process documents, ITSM best practices and governance, performance matrix and dashboards
- Ensure quality management in all Business Platforms service deliveries
- Take lead in integrating GEIT SM with Group IT Incident Management
- Collaborate with GEIT leaders in ensuring Business Platforms remains the single point of contact for all IT escalations
- Continuously improving and reshaping the entire service management function
- Engage other domain leaders confidently and effectively in business-technology discussions
- Create and maintain GEIT transformation roadmaps for end-to-end operations covering maintenance, monitoring, escalations, business recovery
- Drive other matrix resources in enterprise IT programs
- Champion ITSM best practices throughout GEIT
Requirements:
- Bachelor Degree in IT
- Minimum 6 years of experience in handling Service Management, Project Management, Resource & Vendor Management or Presentation
- Knowledge in ITSM/ITIL
- Good to have Mentoring, Collaboration, Communication skills
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1042855
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationSingapore, Singapore
-
EducationNot mentioned