Job Description

CAG has also established an internal Accelerator to help colleagues innovate by bouncing ideas with them, sharpening problem statements, proposing solution approaches, designing solutions, and connecting these ideators to the right resources or expertise for experimentation or solution implementation.

We are looking for an Assistant Manager to support the business analysis and program management functions of the Low Code CoE and the CAG Accelerator:

As a Business Analyst, you will:

• Engage teams across CAG to discover opportunities to transform business processes and identify suitable use cases that would benefit from the speed and agility of low code development.
• Help teams to define and clarify their business ideas, problem statements and requirements.
• Connect teams to the right in-house (and sometimes external) expertise through the Accelerator, who can help to identify the right solution approach, design solutions, and take their ideas forward.
• Serve as a subject matter expert for low code development to advise and help teams accelerate the ideation to solution journey.
• Guide teams in articulating and documenting their requirements through process swim-lane diagrams and wireframes, and work with them to design appropriate data structures that support the envisioned digital solution.
• Assist users to assess the benefits & impact of deployed solutions and communicate value to management and stakeholders.
• Identify common data sources or solution components needed to advance digital transformation in CAG, and work with the right parties to put these in place.

As a Program Manager, you will:

• Manage the operations of the Low Code Application Management Support team, staffed by external support engineers, to ensure smooth running and operations of deployed low code solutions.
• Work with our Corporate IT colleagues to equip CAG staff with the tools for low code development, manage necessary infrastructure and governance needs, and mitigate risks in developing and deploying low code solutions.
• Organize awareness and training sessions to help business units understand when & how to leverage low code solutions, and to train citizen developers to build their own Power Automate, Power Virtual Agents, or Power Query solutions.
• Nurture and strengthen engagement with the citizen developers in CAG\'s Low Code Community of Practice.
• Build, maintain, and engage our panel of internal consultants for the Accelerator, drawing from colleagues across CAG who are practitioners in areas like AI, Data Science, RPA, Low Code development, and other emerging technologies.

This role might be for you if:

• You have a passion to help others solve business challenges and real-world problems using digital technologies.
• You communicate clearly and able to interact with teams from diverse backgrounds to guide them in clarifying their needs and translating ideas into impactful solutions.
• You are hesitant to accept status quo on why things are done in a certain way and proactively challenge assumptions to draw out opportunities to transform business processes.
• You find great satisfaction in equipping people with the right tools, showing them how to use the tools, and see them succeed in applying the tools to their ideas and problems.
• You like to get your hands dirty in testing things out and producing your own solutions.
• You are well-organized and have figured out how to push projects forward without direct or formal authority over stakeholders.
• You are tenacious and resourceful.

It would be extra awesome if:

You already have the skills and experience in building and deploying solutions using Microsoft PowerApps, Power Automate, Power Virtual Agents, Power Query, and/or UiPath.

Changi Airport Group