Assistant Manager
Singapore, Singapore
Job Description
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We are looking for an experienced, service-driven leader to fill the role of Assistant Manager for our establishment. This role requires the individual to take control of the daily service operations, from its people to the surroundings, taking into meticulous consideration the operational needs of the restaurant. Familiarity with service operations, procedures and training plans is critical in surpassing the industry service standards.
You\xe2\x80\x99ll be-in charge of:
- Overseeing all guest experiences for the restaurant, recognising and welcoming guests by name upon their return visits to the restaurant.
- To be highly engaging with guests and colleagues on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
- Engage with guests in conversation so as to build a strong rapport between themselves and the restaurant.
- Takes ownership - effective in dealing with guests\xe2\x80\x99 accidents, incidents, complaints and preferences.
- Involved in the daily restaurant operations; ensure the quality and consistency of all products meet desired standards
- Managing stocks and inventories
- Building and maintaining guest relationships
- Attending to any feedback or complaints
- Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
- Participating in and lead training sessions, briefings and team meetings
- Managing assigned sections to provide an awesome service experience for all guests
- Highly motivated individual with a positive attitude
- Excellent on communication and interpersonal skills
- Experienced working in a similar capacity (fine dining)
- Able to multi-task and extremely detail oriented
- Able to positively influence employee behaviour
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Job Detail
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Job IdJD1290917
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned