Provide a high quality of service and deliver excellent dining experience to all customers
Familiar the FOH operation.
Responsible for restaurant sales target and KPIs include overall cost.
Enhance the leadership and performance excellence of the team members by training, motivating, assessing; and being a role model for all team members to provide customers with high quality of service
Respond to the customer or team members comments and feedback professionally
Responsible and ensure restaurant safety, cleanliness, hygiene is keeping in high standards
Ensure respective section in restaurant follow SOP manual and execute accordingly
Responsible for restaurant workforce arrangement, manage recruitment and training; scheduling and reporting shortage or excess of the workforce to Area Manager regularly
Good knowledge about all menu, able to explain clearly to team members during training
Requirements:
Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma in any field.
At least 2 Year(s) of working experience in the related field is required for this position.
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