Job Description

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

• Support day-to-day product management of Alternative Deposits products (SRS and CPFIA)
• Assist with product enquiries issue resolution as well as responding to regulatory requests
• Research and collate data insights for reporting (spreadsheets and slides)
• Help execute campaigns to grow base and balances and analyse outcomes
• Support industry wide projects which involves raising and managing requests, collaborating with internal and external stakeholders and applying product knowledge for successful implementation/delivery. This include working with regulators (MOF, IRAS, CPFB, MAS) and other FIs to operationalise the SRS product provider onboarding framework
• Support collaboration with Financial Planning and investment teams to drive investment consumption and monetisation of base
• Review and suggest improvements on existing customer journeys through digital initiatives

Requirements

• Bachelor's degree in any disciplines
• Minimum 1 - 3 years of relevant product support management experience gained from banking and finance sector
• Take initiative in learning and demonstrate positive attitude
• Result-oriented and self-motivated
• Excellent communication and presentation skills
• Good interpersonal skills with the ability to sustain effective relations internally and externally at all levels
• Ability to multi task in a fast paced environment with minimal direction
• Ability to think creatively and strategically
• Must be able to work independently
• Detailed oriented team player with strong planning and problem solving skills

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.