Job Description

Broad FunctionThe applicant must be able to

• Lead the team to provide effective and efficient operational support to the clinical departments under the department\'s charge
• Lead the operational development, implementation and mainstreaming of clinical programs under the Division of Integrated and Continuing Care together with Medical and Nursing leads.
• Work with external and internal partners to develop and support care transition services and programs between WH, primary care and the community care ecosystems.
• Participate in the development of the integrated and transitional care strategy for Woodlands Health

Key Responsibilities and DutiesSpecific

• Operational Support to the Clinical Departments. Lead the various operations teams under the direction of Director, Clinical Ops (Integrated Care) to:
• Develop a deep understanding of the clinical department\'s patient profiles, care needs and care ecosystem.
• Work with the medical and nursing leads to develop the clinical strategies to improve and deliver value-based care to patients
• Help the department collaborate with agencies and community partners to deliver good health outcomes for its patients
• Oversee the clinical department\'s workplan and performance indicators
• Be part of the clinical department\'s meetings and help drive the agenda and discussion for relevant clinical and operational needs

• Clinical Program Development and Implementation
• Work closely with the medical and nursing teams to identify and develop the clinical programs.
• Lead the operations team to develop and manage the projects within set budgets and timeline
• Lead the operations team to develop the relevant policies, guidelines and manuals for the project
• Regularly review and improve the clinical programs under the Division of Integrated and Continuing Care

• Develop and support care transition services in WH
• To support the overall planning and development of care transition for WH with the NHG Population Health Campus, primary care and community care.
• To develop clinical and operational pathways that support patient flows between WH and the community
• To collaborate with the Population Health Campus to harmonize clinical and operational models and minimize transitional care gaps in WH

• Participate in the development of the integrated and transitional care strategy for WH
• Conceptualise and organise regular partnership leadership, co-creation and networking platforms for multiple stakeholders.
• Support the development of the integrated and transitional care strategy for WH
• Be the secretariat for relevant steering committees and workgroups

General

• Carry out any other duties as may be reasonably be required by the Head of Department

Job Requirements

• Recognised University Degree, preferably in health and social sciences or business degrees. A Master\'s Degree in Public Health, Epidemiology or equivalent will be advantageous
• Minimum 8 years of relevant experience in healthcare, community, or social care sector. Experience in community and transitional care, programme development & delivery, training and partnerships will be advantageous
• Proficiency in Microsoft Office products with good written and verbal communication skills
• Adaptable and goal-oriented leader who has strong leadership skills, is able to deliver under tight deadlines and in a high-pressure environment
• Strong leadership, interpersonal and communication skills
• Strong analytical and presentation skills
• Good project management skills, with the ability to facilitate discussions and translate concepts into frameworks and care and operational models

Please be informed that only applications submitted through NHG Career Webpage (corp.nhg.com.sg/Careers), WH Career Webpage (wh.com.sg/joinus), JobStreet Singapore (jobstreet.com.sg), Singapore Medical Association (sma.org.sg), Singapore Nurses Association (sna.org.sg), MyCareersFuture.sg, LinkedIn and WH appointed recruitment agencies will be considered. If you are accessing this job posting from another recruitment channel, please visit the official channels mentioned above.

National Healthcare Group