Job Description

Authentication Platforms Infrastructure team is responsible for providing support services to all Citi businesses and technology teams globally. The Information Security role is part of a larger global team responsible for providing Infra support for multiple Platform based application solutions to all businesses across Citi.

The Authentication Platforms Infrastructure L3 Support - Senior Engineer (Vice President) role will be responsible for the support of multiple critical security infrastructures / applications including but not limited to Token technologies, end-to-end encryption Solutions, Identity and Access management tools and Automation infrastructures to name a few.

Ideal candidate should be able to work in a well-defined team structure as well as independently with minimal supervision. Candidate should have a good command of English and possess strong oral and written business communication skills. Candidate should be a fast-learner and should be able to work well under pressure and competing priorities.

Key Responsibilities

Deploy and manage day-to-day operations of critical security infrastructure

Function as an Infrastructure Subject Matter Expert (SME) for the security infrastructure under your responsibility

Ensure compliance of all the supported applications with Citi-published standards

Perform post-deployment testing of solutions in individual environments

Engage with strategic vendors, external to the organization, to investigate problems and understand product functionality, influence enhancements and roadmap as required to meet organizational goals

Support internal and external customers in the adoption of the Authentication services

Collaborate with L2 teams to assist in integration-related activities

Troubleshooting incidents and problems in a timely resolution as defined in SLAs

Document resolutions in Knowledge Base tools

Capacity, Performance and Stability reporting and management

Lead initiatives to develop/enhance tools for system monitoring and maintenance improvements

Manage and mentor other junior engineers in the team

Normal weekend support and working on shifts is expected

Experience and Skills Must-have Skills
At least 10 years of IT industry experience with

5+ years working in a Linux-based environment (RHEL, Ubuntu) that includes being conversant in terminal commands and developing shell scripts

3+ years' experience in one or more of the following:

Hands-on experience in IAM products (e.g., SailPoint IAM, Oracle Identity Governance) and/or Remote Access Authentication solutions (e.g., RSA SecurID, SafeWord) on a Linux-based environment.

Experience with one or more of Enterprise application servers such as IBM WebSphere/WebLogic, Apache Tomcat/HTTP Server

Experience with critical production server support, application upgrades and project lifecycle/ SDLC processes

Candidates with experience in leading technical teams of 3 - 5 members would be preferred

Desired Skills
Experience in Multi-factor authentication and Biometric deployments is a significant plus

Sound understanding of Encryption protocols used in Transport-Layer Encryption, Data Transmission and At-Rest Encryption and Key Exchange protocols

Familiarity with Analytical/Monitoring tools like Grafana, Sensu, Splunk, App Dynamics etc.

Familiarity with IT Service Management processes based on the ITIL framework

Familiarity of Compliance and Risk-management frameworks and methodologies (ISO27002, SDLC)

Education

Bachelor's Degree (Engineering, Mathematics, or IT related field) or equivalent work experience

Security certifications such as CISSP and or CISM is desired but not mandatory. However, willingness to complete certification would be expected.

Job Family Group:
Technology

Job Family:
Infrastructure

Time Type:
Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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