Job Description

Overview of Division/Department

ROM is established to provide operational support to all Asia-Pacific offices and to improve their operational efficiency & effectiveness

Company Profile
MIZUHO BANK, LTD. IS A SUBSIDIARY OF THE JAPAN-BASED MIZUHO FINANCIAL GROUP, INC. (LISTED ON THE TOKYO STOCK EXCHANGE AND NYSE) AND IS ONE OF THE LARGEST FINANCIAL SERVICES COMPANIES IN THE WORLD. MIZUHO BANK, LTD. PROVIDES FINANCIAL AND STRATEGIC SOLUTIONS FOR THE INCREASINGLY DIVERSE AND SOPHISTICATED NEEDS OF ITS CLIENTS WITH OFFICES LOCATED IN ALL THE MAJOR CITIES OF THE WORLD SUCH AS TOKYO, NEW YORK, LONDON, HONG KONG AND SINGAPORE.

Job Responsibilities
Regional Operational Risk Monitoring - To analyze & manage operational risks of overseas offices through reviewing:

• Quantitative Risk Profile
• Operational Errors
• Local Operations Committee
• Intra-Office Inspection Plan and Results
• Control Self-Assessment
• Internal Operation Procedure
• Business Continuity Management

Managing Operational Planning and Support through addressing operational concerns, operational risk mitigation, HOP matters and streamline workflows.

• Introduce strategies to prevent, eliminate & mitigate operational risks of overseas offices by providing opinions and advises for streamlining of workflow and processes
• Analyze branches\' operational workflow and identify potential bottlenecks and operational lapses to reduce operational errors
• Prepare branch OER, Tranz Vol & Operational Analysis report for Management

Participate in Branch\'s evaluation through coordinating with HQ on Mizuho Awards

• Engage with the overseas offices to select core SQE items
• Evaluates overseas offices\' achievement based on the criteria set by HQ, IOPD

Training - on-site, offsite and/or ad-hoc training to our overseas offices

• To plan and organize Forums to upgrade the skills and knowledge of overseas offices national staffs;
• Assist overseas office in Pre-Audit preparation and review their operational process to confirm adequacy of internal control

Other Ad-Hoc Support

• Handle overseas offices\' adhoc enquiries
• Review overseas offices\' application and share our analysis of any impending risks e.g. Branch Reorganization, Delegation of GM/JGM authorities, Setting up of New BCP Office, Office Relocation, New Product etc.

Regional Report

• Reporting & Analysis; compiling reports, updates, translation from English to Mandarin & vice-versa
• Prepare consolidated report on Asia Pacific region\'s Transaction Volume, Operational Errors, Trade Volume, MGEB ratio etc.

Strategic Operations Planning

• Contribute comprehensively in the areas of operational risk and provide cross-functional support between other HQ teams and overseas offices: -
• To strengthen BCP measures of overseas offices through planning with other HQ teams
• Rollout and improve remote access operations across overseas offices
• Promotion and Implementation of SEIBI Asia Rollout for overseas offices
• Streamline the process of each overseas office in order to have smoother SEIBI preparation
• Drive LIBOR Discontinuation PJ for overseas offices

Job Requirements
Communicate (verbal & written) in both Mandarin and English with all levels within the organization (HQ and overseas branches)

• Business-level proficiency in Japanese (verbal & written) is mandatory as the incumbent is expected to read & understand documents as well as respond and communicate with all levels within the organization (project members, HQ teams, China offices including management in Tokyo (Head Office) in Japanese
• Proficiency in Mandarin and English is preferred but not mandatory
• Strong working knowledge of MS Office applications
• Diverse knowledge of various back-office operations (Loans, Treasury, Trade, Remittance, Deposit), Operations Planning and Risk Management.
• Willing to travel for short business trips to branch offices when required

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