Banking Contact Centre Officer (tampines)

Singapore, Singapore

Job Description


The Opportunity:

  • Permanent Role
  • Structured Training will be provided
  • Growth opportunities within 1-2 years
The Client:Our client is a prominent bank in Asia with a global regional presence. As a customer service officer representing the bank, you will interact with business banking customers from diverse backgrounds, delivering efficient, high-quality, customer-focused service to enhance their banking experiences.Job Responsibilities
  • Monitor and respond to incoming calls/emails/social media platform/written correspondences
  • Coordinating with other bank employees to resolve customer inquiries and complaints.
  • Updating and maintaining customer account information.
  • Performing other administrative tasks such as filing, data entry, and correspondence.
  • Ensuring compliance with all relevant banking regulations and guidelines.
Job Requirements
  • Degree, banking call centre experience
  • Proficiency in Microsoft Office Suite and other financial software programs
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
Next Steps
  • Prepare an updated resume (including your current salary package with full breakdown such as base, incentives, annual wage supplement, reasons for leaving and executive summary etc.) and the expected package.
  • Apply through this application or drop us an email at kelly.ong@adecco.com stating the job you are applying for. We\'d love to hear from you!
  • Only shortlisted applicants will be contacted.
Kelly Ong
Direct Line: 8416 5199
EA License No: 91C2918
Personnel Registration Number: R2199378

Adecco

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD1483604
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned