Permanent
Singapore, Hong Kong or India (Hybrid)
Collinson Group is a global leader in driving loyalty and engagement for many of the world\'s largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering products and services across four core capabilities: Loyalty, Lifestyle Benefits and Insurance.
The group provides unrivalled insight and expertise around affluent consumers and frequent travellers, creating and delivering products and services now accessible to over 400m end consumers.
We have more than 25 years\' experience, with 28 global locations, servicing over 800 clients in 170 countries, employing 1,800 people.
We have been bringing innovation to the market since inception - from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.
Key clients include: Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.
Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.
Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 colleagues globally.
This role sits within the Travel Experiences business of Collinson that manages the Priority Pass brand which provides access to over 1,200 airport lounges globally as well as an increasing range of other travel experiences such as in airport dining. Consumer demand for our Travel Experience solutions is growing significantly and increasing the opportunity to leverage value from the data that these consumers provide.
The BI and Insight Lead will oversee the support of commercial, partnership, product, and finance teams worldwide with data, reporting, and insight requests. They will manage and prioritize requests from multiple stakeholders and act as a crucial point of contact between the analytics team and the wider business, championing the use of data and promoting the team\'s values.
Their focus will be on producing and sharing impactful information that can positively impact the
business. They will educate and support stakeholders in utilizing internal and external datasets to make informed decisions, creating insights and stories that are both easy to understand and detailed enough to drive change. To be successful in this role, the BI and Insight Lead will need to possess a combination of technical and interpersonal skills to deliver customer-centric global solutions effectively.
Key responsibilities:
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