Job Description

Responsible for planning and directs the day-to-day operations of the store/branch. Develops strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that increases sales and grow customer base.Key Results Area: People and Customers

• Deal with all issues that arise from staff to customers (complaints, grievances, deviations, etc.)
• Conducts personnel performance appraisals to assess training needs and monitors direct reports to the required standard set by the Company.
• Recruits, train, motivates, mentor and provide feedback to sales staff.
• Organizing all store operations and allocating responsibilities to direct reports.
• Secure a scheduled meeting with direct reports to set expectations and goals.
• Provide effective performance feedback through employee recognition, rewards and disciplinary actions with HR & Admin Dept. (HRAD)

Key Results Area: Financial and Cost Efficiency

• Develops and plan effective sales plan to raise customer's pool, optimize store efficiency and optimize profitability.
• Meet sales goals set by the Company.
• Prepare and control store's budget for minimum expenditure and efficiency.
• Analyze sales and make forecasts.
• Develops client pushing and marketing leads.
• Make business decisions that are financially responsible, accountable, justifiable and defensible in accordance with organization policies and procedures.

Key Results Area: Process and Compliance

• Maintains employee work schedules including assignments, job rotation, vacation and overtime scheduling as necessary.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the store.
• Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Ensures proper opening and closing of the retail location
• Participates in inventory reconciliation and audits with Inventory Representative to report discrepancies.
• Work closely with other Departments to achieve deliverable.
• Responsible to supervise employees and impose disciplinary actions when warranted.
• Responsible to initiate and conduct administrative investigations for violation in the Code of Conduct.
• Ensures store's transactions are compliantly updated with receiving report.
• Ensures computer transactions are inputted correctly.
• Compliance to the Service Level Agreement and Code of Conduct.
• Monitors store's employee's habitual tardiness/absenteeism to be reported to HRAD.

Job Requirements: Proven track record in operations planning, ability to motivate others and highly professional, strong persuasive ability, highly confident with good moral ascendancy, person of integrity, willingness to work on a flexible schedule, knowledgeable in financial management and analysis and very good decision-making and problem-solving skills.Key Skills: Management, interpersonal, customer service, and problem-solving skills; computer skills involving time accounting, database, human resources, and scheduling software, analytical skills, excellent speaking and writing skills, math and budgeting skills.Education: Bachelor's in business management or a related fieldJob Type: Full-timeSalary: Php20,000.00 - Php25,000.00 per monthBenefits:

• Health insurance
• Life insurance
• Opportunities for promotion
• Promotion to permanent employee

Schedule:

• 8 hour shift

Supplemental Pay:

• 13th month salary
• Performance bonus

COVID-19 considerations:
All employees must be fully Covid-19 vaccinated.
All employees must follow minimum health and safety protocol.Experience:

• Management: 5 years (Preferred)

Language:

• English (Preferred)