Job Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Key Responsibilities:
Provide Advice to Client on the operational requirements of the property.

Develop House Rules Fit-Out Guides for the property.

Manage the smooth transition of property from pre completion phase to occupation phase.

Interview and assess and provide recommendations on the staff proposed to be employed for the property.

Develop tenant satisfaction plan strategies/client liaison.

Manage tenant liaison and satisfaction emphasis on tenant retention.

Building day-to-day management including operations, engineering, and compliance matters.

Manage budget preparation and delivery.

Manage budget forecasting.

Finance administration, billing, and collection.

Tenancy fit-out co-ordination.

Capital expenditure implementation, tendering and management.

Monthly reporting.

Building services contract administration and procurement.

Manage repairs and maintenance.

Liaise /manage/communicate with legal, town planners, surveyors, project managers, tax and accounting advisers

Performance Indicators:
Achieve all financial and operational targets (KPIs).

Deliver an exceptional \xe2\x80\x9cManaging Agent\xe2\x80\x9d service to the client, as reflected by client feedback.

Develop effective and accurate asset plans, budgets and financial reports.

Make appropriate recommendations in relation to operational strategy, capital works etc.

Receive high level of satisfaction from both tenants and clients in relation to building performance and execution of duties

Key Skills, experience & qualification;
People driven and to be seen to be \xe2\x80\x9ckicking goals\xe2\x80\x9d for the clients.

Follow asset management policies and procedures.

Outstanding interpersonal and negotiation skills.

Proven experience in property/asset management, ideally with previous experience managing commercial office.

An intimate knowledge of the office sector and ideally some exposure to the retail property.

A track record of success in significant supplier contract negotiations.

Demonstrated ability to add value to commercial assets through identifying value enhancing operational property management strategies (e.g. preventative maintenance/helpdesk/ IT solution implementation/ Smart FM) and/or essential capital works, developing a value adding Property Management/facilities management strategy for tenants, etc.

Previous experience preparing detailed asset plans, complex budgets and comprehensive reports.

Tertiary qualifications, particularly in a property-related discipline, are preferable.

If this job description resonates with you, we encourage you to apply even if you don\xe2\x80\x99t meet all of the requirements below. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL \xe2\x80\x93

We\xe2\x80\x99re JLL\xe2\x80\x94a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That\xe2\x80\x99s why we\xe2\x80\x99re committed to our purpose to shape the future of real estate for a better world. We\xe2\x80\x99re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we\xe2\x80\x99re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we\xe2\x80\x99re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.