Job Description

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The Opportunity

• Working with is partnering with a software technology company
• Working Hour: Monday - Friday, 9am - 6pm
• Location: Central

The Talent

• Have Salesforce Administration certification
• Have experience in working with Agile/SAFe methodology
• Have knowledge or understanding of project lifecycle
• Have knowledge or working experience in logistics (preferred but not mandatory)
• Be proficient in Microsoft applications, including Visio
• Have excellent communication and active listening skills with diverse cultures and backgrounds
• Have strong documentation and writing skills
• Have excellent analytical and problem-solving capabilities
• Have strong sense of ownership and responsibility for projects/tasks
• Have customer-oriented mindset and attitude

The Job

• Engage with stakeholders and end-users to elicit, analyse, and document their business needs, problems, and desired outcomes.
• Collaborate with developers and technical/solution architects to define functional and technical specifications for the new system/functionality/enhancements; Write user stories and develop sample process flows to illustrate solutions.
• Communicate technical limitations to the end-users and negotiate alternative workarounds.
• Monitor project progress and identify and mitigate risks, ensuring proper communication within the project team.
• Develop and execute test plans, work with developers to validate functionality and facilitate user acceptance testing.
• Analyse feedback from end-users, document and collaborate with developers for improvement.
• Create, update and maintain documentation of business processes, workflows and user guides.
• Participate in agile/scrum processes and provide business goals and priorities in sprint planning sessions and daily standup meetings.
• Build strong working relationships with business stakeholders to handle their new requests, operational issues, or queries.

Next Steps

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, expected package and reason for leaving.)

To apply online, please click on the link and contact us to follow-up. Alternatively, please send your resume to patricia.teo@adecco.com.

All shortlisted candidates will be contacted. All the best!

Adecco