Business Analyst (Business Excellence) - (220000BL)
Description
Business Excellence – Business Analyst
As part of the Business Excellence’s Centre of Excellence in Business Analysts, the candidate is responsible for executing projects with new capabilities and creating a differentiated customer experience. He/she is established to create shared Business Analyst services to support cross-functional initiative such as cost optimisation, focusing on the analysis and design of automated workflow, business processes re-engineering within Operational division.
This position supports business users in Product Launches, Operations Division Initiatives, Core Functions Improvements, Regulatory Business & IT initiatives that are aligned to the company’s objectives. It also entails providing business support on system-related work activities to all stakeholders.
The person plays a role in the end-to-end process of user requirements solicitation & documentation, writing test plan & conduct user acceptance testing, creating a detailed business analysis, outlining problems, opportunities, and solutions for a business. He/she acts as a liaison and link between stakeholders and information technology system to ensure business requirements are translated and transformed to meet and satisfied customers’ needs.
Key responsibilities include:
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