Build and co-lead a structured requirement gathering process to assess clients’ needs and identify their business priorities
Gather, analyse and evaluate user requirements for functional specifications with stakeholders and recommend solutions for implementation
Assist in product research of potential new or enhancement of existing product features
Establish strong collaborations with both internal and external project stakeholders to provide solutions to meet clients’ needs
Conduct market analysis and identify new business niches
Be a subject matter expert in the product flow and system
Plan, manage and execute product and systems implementations (e.g. UAT, SIT, live production) to ensure smooth deployment
Be the key communication bridge between business, product and tech teams and in ensuring Service Level is met
Provide business and system support to users, answering queries and issue resolution
Job Requirement
5 years of work experience in maritime and/or supply chain sector with a proven track record for driving digitalisation in the industry
Excellent analytical and creative problem-solving skills
Strong listening, interpersonal, written, and communication skills
Logical and efficient, with keen attention to detail
Ability to effectively prioritise and execute tasks while under pressure
Self-motivated and driven
Strong customer service orientation
Experience working in a team-oriented, collaborative environment
Action-oriented with strong business and maritime industry knowledge paired with an ability to “see the big picture” to identify the dependencies, plus the upstream and downstream impact of process enhancement.
Comfortable and able to create and deliver clear and concise presentations and demonstrations of solution
Effective mapping of customers’ system and technical requirements to existing business solutions
Prior experience and exposure to API, data platforms implementation
Data analysis, computer and software fluency in Microsoft Office (Word, Excel, PowerPoint, Access), Java, SQL, Python
More Information
Job Id
QZYSDXYDEE2970YYYTU9
Job Function
Business & Management
Employment Type
Full Time
Position Level
Senior executive
Min. Education
Degree
Min. Experience
5yrs
Location
Singapore
No of Vacancies
1
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