Job Description

Johnson & Johnson Innovation is recruiting a Business Development Operations Manager, JLABS Singapore. The goal of Johnson & Johnson Innovation is to advance transformative healthcare solutions that improve the lives of people around the world and, in so doing, to deliver value to Johnson & Johnson ("J&J"). JJI accomplishes this by catalyzing new science and technology through collaboration and exchange of ideas. This growing team is looking for a colleague inspired to help build and innovate new ways of fostering a productive life-science ecosystem.

Johnson & Johnson Innovation - JLABS (JLABS) is the largest global network of open innovation ecosystems, enabling and empowering emerging companies with the knowledge, experience, partnerships, and venture connections across a broad healthcare spectrum including pharmaceutical, medical device, consumer, and health tech sectors. Our goal is to catalyze and accelerate the delivery of lifesaving, life-enhancing solutions to patients around the world. JLABS is a no-strings-attached model, which means innovators are free to develop their science and technology while holding on to their intellectual property. JLABS also produces campaigns to seek out the best science and technology called QuickFire Challenges.

The Business Development Operations Manager is responsible for leading and supporting sourcing, portfolio management and for developing, monitoring, and analyzing KPIs across all operational areas. This role will help drive key initiatives and strategic long-term goals through scheduled tracking and reporting to create visibility of these metrics across the organization. As part of a small and focused team, each person working at JJI plays a critical role. The successful applicant will work on sourcing diligence, pipeline management, internal and external reporting and updating portfolio metric tools. The Business Development Operations Manager will work in partnership with the Head of JLABS, Singapore, and the Strategic Marketing Associate Director to support the mission of JLABS Singapore including but not limited to regulatory and government reporting, communications and marketing planning, curated content, hosting of tours and co-hosting third-party events and conferences. In this role, the Business Development Operations Manager is responsible for engaging in a cross functional team and supporting external engagements and partners that advance business objectives, drive awareness and advance organizational reputation.

Responsibilities:

• Develops strong relationships with key operational leadership by spending time understanding their goals and business objectives and leverages data to improve their results.
• Collaborate with internal teams and prospect companies to identify and triage opportunities and support diligence activities.
• Provides analysis on healthcare market trends / industry landscape and develop actionable analyses and recommendations based on research.
• Works to develop ways to capture data more efficiently over time to ensure sustainable process.
• Work with team on process definition, promotion, and governance required to meet KPI objectives and goals
• Define critical success factors and key performance indicators (KPI) for the processes.
• Be accountable for metrics tracking and reporting related to the pipeline and portfolio
• Analyzes trends, causes, and variances and creates and distributes routine and ad-hoc reports
• Create weekly and monthly reports with internal KPIs such as volumes, utilization, and overall performance to report out to the operations and JLABS Singapore leadership.
• Responsible for developing and creating ad hoc reporting of metrics and strategic initiatives as needed.
• Performs analyses of metrics to identify trends as well as areas of immediate concern and escalates to management attention, as necessary.
• Applies learnings from reports / analytics to the operations organization to foster an environment of continuous improvement and accountability.
• Proactively resolves data issues across systems to ensure reporting is accurate and timely.
• Lead the process for Regulatory and Government reporting for JLABS Singapore and/or local requirements and data gathering of metrics such as job creations, funding, and partnerships on an annual basis to support reporting and audit requirements. You will collaborate with state and/or regulatory entities and internal key stakeholders to maintain a database that provides the information to supplement the findings presented in the annual report.
• Proactively interact with the JLABS team including Singapore, Regional and Global
• Manage and coordinate site visits and tours, including high profile guests.

• A minimum of a bachelor\'s degree in business, finance, or a related discipline is required.
• Experience and familiarity in the life sciences industry is required
• At least 5-8 years of industry experience including 5 years of business development/sourcing/data management/regulatory and government reporting, relevant professional experience is required.
• Advanced user of MS Excel (Macros, Pivot tables, Vlookups, PowerPivot), Word, and PPT.
• Experience writing macros

Experience working with leading BI visualization tools

• A successful candidate will be willing to roll up his/her sleeves to dive into the details and resolve issues by establishing the root cause.
• Strong analytical, problem solving and strategic thinking skills including the ability to prioritize.
• Strong business background to develop data visualization and analytics to provide actionable insights for operations and management decision making.
• Pays close attention to detail, questions strange events and resolves ambiguous situations.
• Strong understanding of tools used to extract and analyze data.
• Comfortable taking information from disparate systems to bring data elements together for meaningful insights.

• Analyze and solve business problems at their root, stepping back to understand the broader context.
• High sense of urgency and ability to prioritize competing requirements in a fast-paced environment.
• A self-starter who knows when to seek guidance and collaborate with team members.
• Work with outside partners, customers, or media.
• Familiarity with Salesforce is required.
• Excellent written and verbal communication skills is required
• Demonstrated organization skills with ability to multi-task is required
• Passion for working in a fast paced, entrepreneurial environment is required.
• Demonstrated adaptability to work across functions and therapeutic areas is required.
• Project/process management experience is preferred
• Experience working with and managing vendors, consultants, and budgets is preferred
• Must be detail orientated and have strong personal leadership skills
• Ability to display initiative, work autonomously, and offer solutions to problems.
• Consistently able to display independent thinking and assume responsibility for projects.
• Displays sound judgment and can make independent decisions guided by the business goals of the department and organization.

BE VITAL in your career. Be seen for the talent you bring to your work. Explore opportunities within the Johnson & Johnson Family of Companies.

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