Job Description

Come join the team that’s transforming financial services!

• Work on global client projects that are transforming every part of their digital customer journeys.
• Collaborate with global, cross-functional teams to revolutionize how we develop and deliver.
• Own your own career with defined training and role tracking.

About Us: Fenergo is the No. 1 provider of Digital Client Lifecycle Management technologies for the global financial services sector. With 80+ clients across the world, we count 32 of the top 50 banks as clients. We are a global team of 850+ professionals who are digitally transforming how financial institutions manage customer journeys through every stage of the client lifecycle – from remote account opening and onboarding to compliance to product origination to ongoing due diligence (KYC) – to deliver the best customer experience possible. We collaborate and partner with some of the biggest firms in the world including DxC Technologies, Capgemini, PwC, Accenture, Salesforce and IBM to name but a few. With operations across 14 global offices, we deliver world-class technologies locally. . What will you do? You will engage with leads, prospects and customers via email, phone, LinkedIn, discoverorg.com and our proprietary marketing channels. You will manage a portfolio of leads & key account contacts and help to nurture them, so they become really engaged and interested in knowing more about our firm, thought leadership, solutions & services.
You will be an active member of the SEA sales team working closely with our leading sales, professional services and product consultants to drive deeper engagement and win. You will work with specific sales people and support their enterprise account plans. You will work on the planning and implementation of demand generation campaigns to support the SEA Sales team. What do you need to have?
Ideally we want someone who has already worked in the Banking, Financial Services or Insurance sector (BFSI) in a sales, relationship management or customer service role but who wants to pivot their career to the FinTech & RegTech universe. To succeed you need a passion for how technology & regulation unite to solve problems. You need to be confident when speaking to market contacts. You need to understand the important role we play and how your validation of market opportunities is key to our shared success. We will train you how to use our systems and services, we will educate you on our firm and how to win in this space. Requirements Main Responsibilities:

• Creating new connections and capturing key persona contact data for key accounts.
• Encouraging customer and prospect contacts to attend events or join special webinars, following up to determine if they need additional information or assistance.
• Researching firm hierarchies, key contacts and org-structures to help your internal sales partners.
• Generating leads and opportunities through outbound / prospecting activities into new prospects.
• Identify & qualifying inbound leads that have real interest in buying our services (validating interest and demand).
• Collaborating with marketing on campaigns to generate pipeline and clear ROI.
• Hitting weekly, monthly & quarterly quotas and targets and ensuring your reporting is up to date.
• Collaborate with the SEA team to develop quarterly field events, roundtables, conferences and Industry Associations programs.
• Create content, coordinate invites and end to end management of webinars.

Required Experience, Skills & Education

• 2 – 3 years’ experience in sales, consultancy, relationship management, customer.
• Certificate or industry equivalent qualification.
• Ideally knowledge of Salesforce.com, Engagio, Discoverorg.com and MS Office.