Job Description

Job descriptionDevelop portfolio opportunities

• Analyse new market trends, business opportunities and market segments in global and local landscape
• Facilitate implementation of organisation strategies
• Operationalise and manage governance, risk and compliance within portfolio
• Drive sales performance within portfolio
• Research and analyse business opportunities

Drive service excellence

• Develop service operations
• Optimise workforce for service excellence
• Manage partnerships for service excellence
• Develop a service recovery framework
• Manage service brand
• Lead with service vision
• Analyse service quality and customer satisfaction

Deliver operations excellence

• Manage and review operations and processes
• Maintain and manage facilities
• Integrate business continuity management into operations
• Manage crisis situations
• Develop or modify systems to ensure compliance with corporate governance and social responsibilities
• Lead setup of new sales centres
• Monitor and analyse sales reports
• Allocate and monitor budget expenditure
• Review historical sales and market trends to forecast sales

Drive innovation and productivity aspirations

• Lead and motivate team to contribute to productivity improvement and innovation
• Conduct productivity diagnosis to recommend areas of improvement
• Develop an action plan to implement productivity and innovation initiatives
• Facilitate implementation of productivity and innovation initiatives
• Evaluate potential ideas that may contribute to productivity improvement and innovation

Manage teams

• Provide direction and guidance to team leaders
• Develop team leaders' capabilities
• Promote workforce diversity
• Influence team's decision making

Manage customer fulfilment

• Review customer satisfaction

Key Performance Expectations

• Achieve group and portfolio sales target
• To manage and develop sales personnel
• To monitor and review progress of sales personnel
• Able to accurately forecasts annual, quarterly and monthly revenue streams
• To develop specific plans to ensure revenue growth in all company's products
• To provides weekly and monthly results assessments of sales personnel's productivity
• To collaborate with Business Units to establish and control budgets for sales promotion and road shows' budgets
• To hold regular meeting with sales personnel

Requirement

• Previous working experience preferably as a Business/Sales Manager for 5 year(s)
• Degree in any disciplines
• Superb interpersonal skills, including the ability to quickly build rapport with both internal & external stakeholders.
• Impactful presentation style
• Excellent organizational and time management skills
• Ability to multitask and prioritize daily workload
• Creative thinker and proactive problem solver
• A positive, "can do" attitude

Job Types: Full-time, PermanentSalary: $5,500.00 - $6,500.00 per monthSchedule:

• Monday to Friday

Supplemental Pay:

• 13th month salary
• Performance bonus

Education:

• Bachelor's or equivalent (Preferred)

Experience:

• Business/Sales Manager: 5 years (Required)