Your field of responsibility

An outstanding opportunity to join us in the Service Governance function to support the monitoring of Key Services provided and received by Wealth Management division. This role focuses on leading key strategic redesign of Business Management Service Governance across Front Services functions and beyond, assisting adequate representation of SLA/KPIs at various Management Governance forums and overseeing timely execution of designated Management reporting processes. This role will also drive operational process improvements and automation, fostering consensus amongst key stakeholders.

Your future colleagues

We are a small and dynamic team that collaborates closely and effectively across Font Services worldwide and the wider WM Division to enforce adequate and effective Service Governance framework. The Business Management team works closely together to provide coverage across Wealth Management businesses in multi locations. We are a department which values Diversity and Inclusion (D&I) and is committed to realizing the firm\xe2\x80\x99s D&I ambition which is an integral part of our global cultural values.



Your skills and experience

We are looking for candidates with the following qualifications:

• 5+ years of experience with an Investment Bank or Private Bank in a COO type function, Project management and/or IT Consulting function. Knowledge in Front to Back Wealth Management Operating model is beneficial.
  
• A Degree in IT, Mathematics/Statistics or Business/Finance is essential
  
• Proven experience with a programming language (Oracle, PL/SQL and/or Python) and sophisticated data visualization skills (e.g., Tableau & PowerBI) desirable
  
• Proficient in PowerPoint & Excel/VBA
  
• Outstanding communication skills (verbal and written)
  
• Dedicated self-starter with a collaborate spirit, who can work on own initiatives to deliver on time with a high level of integrity, sense of urgency, attention to detail and quality standards
  
• Good detail oriented, analytical, problem solving and logical skills
  
• The ability to understand and document complex processes, procedures and controls
  
• Excel under pressure and possess a positive can-do attitude

• Dedication to fostering an inclusive culture and value diverse perspectives

Your new employer

Find a new home for your skills, ideas, and ambitions. Credit Suisse offers you the ideal environment to progress your career, attractive benefits and excellent training. We are a leading wealth manager with strong global investment banking capabilities founded in 1856. Headquartered in Zurich, Switzerland, and with more than 45,000 employees from over 150 nations, we are always looking for motivated individuals to help us shape the future for our clients. Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success. We are committed to building a culture of inclusion with a deep sense of belonging for all of us. We will consider flexible working opportunities where possible. Our bank provides reasonable accommodations to qualified individuals with disabilities, as well as those with other needs or beliefs as may be protected under applicable local law. If you require assistance during the recruitment process, please let your recruiter know.