Job Description

Case Manager, Distribution Support - ( 2300000T )
Description

You will be part of the team within Distribution Middle Office (DMO) which supports multi business lines & multi distribution channels within the organization. As a Case Manager, your role is highly dynamic and fast-paced, and you will need to ensure all representatives as well as channel partners are onboarded quickly and accurately. Your key responsibilities include, but are not limited to:

• Responsible for fit & proper assessment applicable to the appointment of representatives under Representative Notification Framework (RNF) within agreed timeline, which includes:
  • conducting fit and proper assessment on each candidate
  • making recommendation on the suitability of each candidate
  • flagging out adverse findings and escalating of case for further evaluation
• Ensure completeness of documentation for each candidate.
• To liaise with candidates, hiring manager and internal stakeholders on all matters relating to the recruitment of the candidate:
  • missing information or supporting documents required for due diligence checks
  • funding schemes extended to candidate
  • signing of Agency Agreement with candidate
• Provide regular statistics & report to Distribution Channels related to candidate & appointment of representatives
• Conduct periodic declarations and checks such as
  • quarterly review of representatives who are appointed with enhanced monitoring
  • daily credit monitoring on representative financial status
  • annual self-declaration from representative
• Support for other Distribution Support function such as:
  • reference check request
  • granting of sales authority
  • handles audit request related to fit & proper assessment
  • regular review of process to streamline and ensure relevancy
• Any other projects or tasks as assigned

Qualifications

• Degree or Diploma in any discipline
• At least 2 years\xe2\x80\x99 experience in Distribution Support, particularly in MAS Representative Notification Framework
• Proficient in Microsoft Office Applications such as Excel, Word and PowerPoint
• Highly organized, focused and able to work under tight timelines and pressure
• Independent, self-driven and results-oriented
• Meticulous with a keen eye for detail
• Strong interpersonal skills and ability to influence stakeholders

Primary Location : Paya Lebar Quarter
Work Locations : Paya Lebar Quarter 1 Paya Lebar Link Paya Lebar Quarter 1 Singapore 408533
Job : Executive
Organization : DM - Distributn Middle Office
Schedule : Regular
Shift : Standard
Job Type : Full-time
Day Job
Job Posting : 27/01/2023, 12:08:54 AM