Job Description

Responsibilities

Customer focus: Act as a dedicated, single point of contact for the client throughout the onboarding process whilst facing-off internally across multiple business lines and partner groups. Transition Managers are responsible for representing clients internally, ensuring their requirements are being met accurately and delivered with a sense of urgency. The Transition Manager is responsible for hosting and running client meetings as well as partnering closely with hedge fund start-ups who often need more guidance and assistance during their infancy.

Relationship management: Establish and maintain relationships with primary client contacts, such as COO's, CEO's, directors and heads of Operations. Liaise with interested third parties such as trading platforms, legal counsels, custodians and consulting firms. Plus managing the pipeline for Middle Office who work directly with client vendors and administrators.

Project management: Own the delivery of a client onboarding from initiation through till go-live. Maintain continued progression throughout the life cycle by working collectively with partner teams on outstanding items. Proactively provide updates to our clients and relevant J.P. Morgan stakeholders on status. Identify potential differences between current J.P. Morgan offering and client requirements and work with client and internal partners to solve.

Internal Partner Coordination: Coordinate across J.P. Morgan teams globally throughout the transition process. In particular, building strong relationships with internal partners, such as Sales and Trading, Credit, Margin Trading, Legal, Account Management, and Middle Office in order to facilitate client timelines. Serve as initial point of escalation for internal support teams and our clients. Qualifications

• Minimum Bachelors degree in related subject
• At least 3 years of experience with Hedge Funds and Prime Brokerage
• In depth understanding of funds structures, legal entities, financing product offerings, as well as familiarity with the associated legal documentation
• Strong interpersonal, communication and client management skills with an ability to build meaningful relationships with both clients and internal partner groups
• Excellent project management, time management and organizational skills; demonstrated ability to prioritize, multi-task and deliver within tight and changeable timeframes
• Strong problem solving ability: can anticipate possible issues and seek to eliminate, mitigate, and escalate as appropriate
• Sense of ownership and accountability to client and business leadership are key
• Confident, driven, self-starter with an ability to work independently
• Inquisitive, tenacious and investigative; able to have a consultative approach with business partner teams on complicated workflows
• Excellent attention to detail with intent to provide high level of accuracy

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.