Our Global production oversight team is looking for a highly motivated Business Support professional who can operate in a fast moving environment with the ability to handle a dynamic and challenging business agenda. We are looking for a talented individual who is able to immerse themselves into a multi-faceted operations environment and help delivery of our day to day as well as strategic operating agenda.
You will be responsible for managing the APAC production oversight team supporting the KYC agenda, including identifying and monitoring significant risks and ensuring compliance with operational policies, procedures, and legal/regulatory requirements. The agenda will support a global Head with the end-to-end WKO organization by providing management with sufficient information to understand and monitor key operational risks and regulatory activities/concerns, assisting in the oversight of the remediations book of work.
Additionally, an aspect of the role will be to act as a KYC Production Lead subject matter expert for New Customers / New Business / Renewals. Success in this aspect of the role requires the ability to quickly build rapport with our internal customers to ensure the KYC aspect of the Clients onboarding experience is efficient and smooth. Working with the KYC Middle Office teams you will manage expectations on turnaround timeframes and provide appropriate updates.
You will partner with critical stakeholders including WKO across regions, Policy, GFCC, Technology, and Exam Management to ensure alignment to firm standards.
Across Business Support & WKO Production, our team members are familiar with working in an analytical and dynamic environment and have the ability to evaluate complex documents in order to ensure regulatory requirements are met. You must be able to demonstrate; excellence, diversity, quality, respect and inclusivity and be able to self-motivate as well as work collaboratively within the wider team.
Responsibilities include, but are not limited to:
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