Csr Back Office Pioneer Account

Pasig, Philippines

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Handling Inbound and Outbound Calls or mails on daily basis.
Handling 80-100 Calls or mails on daily basis.
Resolving customer complaints brought to your attention.
Doing background check of international clients.
Assist clients by demonstrating and answering any questions they may have.
Respond promptly and professionally to incoming customer inquiries in person, over phone or mails and chats.
Establish and maintain good rapport with customers by using positive language and anticipating their needs.
Build Customer's interest in the services and Products offered by the company.
To ensure satisfactory resolution of varieties of issues.

Qualifications:

At least HS graduate or SHS graduate and not currently enrolled with any educational institution
With high preference on back-office experience and/or experience in doing background verification
BPO call center experience is a plus
Must have typing speed of no less than 24 wpm with 80% accuracy

Job Types: Full-time, Fresh graduateSalary: Php16,000.00 - Php18,000.00 per monthBenefits:

Schedule:

Supplemental Pay:

Education:

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