Job Description

OverviewBruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker\xe2\x80\x99s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.Please visit .Bruker BioSpin (BBIO), as part of the Bruker Group, is a high-tech international company and the world-leading manufacturer of complete solutions in Magnetic Resonance Nuclear Magnetic Resonance (NMR), Electron Paramagnetic Resonance (EPR) and Preclinical Magnetic Resonance Imaging (MRI).We develop high-tech analytical measuring instruments and methods that are used in many fields, from medical technology to materials science and food research.ResponsibilitiesThe Customer Project Management Team APAC acts as an interface between Sales, Customer Experience & Commercial Operations (CX/CO), Production, Logistic, Service and various departments and divisions to execute the order to cash process within the BBIO organization by taking the responsibility for defined and assigned customer projects of high value within the region APAC. The main goal beside the support of the organization is to find, communicate and help by elimination of ineffiencies within the BBIO organization.Your responsibilities in this position include but not limited to:

• Responsible for job and work tasks within different functions to ensure a cross-functional planning, execution and controlling of the customer projects within the region.
• Execution of the service creation of the assigned customer projects throughout the whole order to cash process (purchase order to final acceptance) ensuring a timely revenue execution.
• Ensuring a timely and situational communication with customers, external and internal stakeholders.
• Processing of change requests / order changes to ensure the claim management of the assigned projects.
• Responsible for exception handling (Management of deviations, risks and crises) in the assigned customer projects, development of handling solutions and submission of them to the management.
• Taking action in the development of BBIO processes to ensure a continuing improvement of the whole organization.
• Taking part in the development and maintenance of projects documents and supportive initiatives.
• Helping the Sales, Operations and Service function within the order execution responsibility to serve the customer needs.

• Undergraduate degree or vocational training
• Minimum of 3 years\xe2\x80\x99 experience about project management in a comparable technical field
• Familiar with project management knowledge and procedure
• Being a team player with the ability to work within integrated, cross function project
• Life sciences industry preferred but not must
• Proficiency in both spoken and written English

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