Customer Relation Officer

Calasiao, Philippines

Job Description

:

  • Promotes company through effective customer relations and good will.
  • Conducts brand new release orientation to the clients.
  • Ensures that new vehicle sales customers are contacted a week after delivery of the unit to ensure customer's satisfaction on overall dealership experience.
  • Procure service appointments of clients via telephone calls and emails. Approximately 40 outbound calls per day.
  • Attends to customer inquiries and concerns and acts immediately and effectively to resolve the same.
  • Assist the branch on issues requiring assistance and follow-up from/to the manufacturers.
  • Maintains database, spreadsheets and other medium set for daily update and reporting.
  • Submits reportorial requirements on or before the set deadline.
  • Assist the Service Dept. in promoting and implementing service appointment system.
  • Maintains an accurate and efficient file of customer data.
  • Assist in telemarketing for various promo and events.
Job Type: Full-timeSalary: Php9,620.00 - Php11,000.00 per monthBenefits:
  • Company Christmas gift
  • Company events
  • Health insurance
  • Opportunities for promotion
  • Pay raise
Schedule:
  • 8 hour shift
Supplemental Pay:
  • 13th month salary
Ability to commute/relocate:
  • Calasiao, Pangasinan: Reliably commute or planning to relocate before starting work (Required)

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Job Detail

  • Job Id
    JD1107061
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Calasiao, Philippines
  • Education
    Not mentioned