Customer Relations Executive (entertainment Outlet)
Singapore, Singapore
Job Description
& Requirements
Serves customers by providing product and service information and resolving product and service problems . Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information.- Attend and respond to all customers feedback via emails, social media, phone calls, Google reviews and other channels.
- Coordinate with internal departments concerning the feedback of customers.
- Compile customer feedback and provide advisory to management by generating monthly dashboard data.
- Assist to train outlet service crew on customer service.
- Attend to customer enquiry and are comfortable with face-to-face video chat.
- Deal with customer feedback and general inquiries via online and offline.
- Identify, investigate and deal with customer issues accordingly.
- Perform other ad-hoc duties as assigned by the management.
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Job Detail
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Job IdJD1336983
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned