Job Description

Coordinating auditor schedules and managing client requests and updates to auditor schedules.

SPECIFIC RESPONSIBILITIES

Scheduling Identify jobs due for surveillance and ensure all jobs are scheduled and invoiced. Raise and obtain approval for concession, suspension and withdrawal of certification where required Coordinate with Technical Experts/Subcontractors and manage related documentation and approvals, including payment arrangements. Schedule auditor assignments for initial audits, surveillance, renewals, and training sessions. Collaborate with clients for the submission of Quality Manuals/Quality Plans (if off-site). Arrange access passes for jobs on Jurong Island. Send job confirmations to clients for initial, renewal, and surveillance audits. Organize ferry tickets, visa and transport to Batam/Bintan and Malaysia (if required). Coordinate with affiliates for international audit jobs.
2. Auditor Schedule Update


Update allocated auditor information on CertIQ. Maintain timely updates of auditor schedules on CertIQ. Record changes in contact information or addresses on CertIQ.
3. Monthly Reporting


Provide comments on overdue schedules, concessions, and suspension reports. Update surveillance figures on CertIQ and relevant folders

Requirements:

Min Diploma in Management or related fields Min 3 years of administration duties Proficient in MS Office, especially Excel Ability to work independently. Excellent customer service skills. Hardworking, detail-oriented, and meticulous. Strong communication, negotiation, and interpersonal skills. Proficient administrative skills. * Capability to produce timely and accurate monthly reports.