Acquire and maintain strong knowledge of the organisation\'s programmes, services and processes
Keep abreast of latest MOE initiatives to stay relevant with customers\' needs
Actively promote and upsell programmes to both prospective and existing customers
Attend to customers\' needs and enquiries in a prompt and service-oriented manner
Build rapport and maintain a positive relationship with all stakeholders
Handle all walk-ins, phone, text messages and online enquiries in a warm, earnest and professional manner
Meticulous and detail oriented to ensure administrative duties like registration and enrolment data are accurately captured
Maintain an updated record of customer interactions, including inquiries, feedback and complaints
Provide support and assistance to teachers and students whenever required
Uphold a strong communication platform between teachers and parents
Job Requirements:
Minimum Diploma holder
Strong proficiency in spoken and written English
Proficient with Google Docs, Google Sheets and Microsoft Office
Good team player with ability to work with minimal supervision
Prior experience in education industry would be advantageous
HOW TO APPLY:Interested applicants, please click on \xe2\x80\x9cApply Now\xe2\x80\x9d. We regret only shortlisted candidates will be notified.Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).Please read our privacy statement on our corporate website www.trustrecruit.com.sg.Trust Recruit Pte LtdEA License No: 19C9950EA Personnel: Khor Khang QinEA Personnel Reg No: R22109669Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?Company profileTrust RecruitHuman Resources & Recruitment11-50 employeesTrust Recruit is Singapore\'s leading relationship-based human resource and recruitment firm. With more than 20 years of collective consulting experience, we provide personalized workforce solutions for our corporate clients, ranging from multinational corporations to the public sector, as well as small and medium enterprises.At Trust Recruit, integrity and reliability permeates every level of our recruitment process. TRUST is our currency of interactions; be it with our valued clients, talented job-seekers or our own employees. Through our premium staffing services, we are committed to connecting and developing quality relationships between candidates and companies.Trust Recruit is Singapore\'s leading relationship-based human resource and recruitment firm. With more than 20 years of collective consulting experience, we provide personalized workforce solutions for our corporate clients, ranging from multinational corporations to the public sector, as well as small and medium enterprises.At Trust Recruit, integrity and reliability permeates every level of our recruitment process. TRUST is our currency of interactions; be it with our valued clients, talented job-seekers or our own employees. Through our premium staffing services, we are committed to connecting and developing quality relationships between candidates and companies.Company informationRegistration No.201935022ZEA No.19C9950