Customer Service Executive (airfreight Planning)

Singapore, Singapore

Job Description


Job Summary:

  • Basic Salary: $3,850 to $5,000 (depending on relevant exp)
  • Annual Wage Supplement
  • Performance Bonus (1 to 2 Months)
  • Working Hours: 8.30am to 5.30pm (Mon to Fri) & 8.30am to 12.30pm (Alt Sat)
  • Location: Alps Ave (with company transport provided at AMK / Punggol / Tampines / Bedok / Sengkang / Tanah Merah / Pasir Ris / Jurong East)
  • Well-known 3PL MNC firm with great career progression
Responsibilities:
  • Ensure Export operations runs smoothly, and SOP compliant.
  • Manage and co-ordinate the entire shipment process for export customer service.
  • Implement and establish new processes for export freight planning
  • Review export freight planning procedures for continuous improvement, to enhance efficiency.
  • Plan / schedule space for all origin stations.
  • To be proactive in preventing service failure
  • To be resourceful in managing recovery
  • To co-ordinate shipment closely with various department to ensure shipments executed correctly and timely
  • To observe & control daily operational issues in order to comply Customer\'s requirements
  • To analysis and recommend corrective actions
  • To handle carriers complaints
  • To be the main contact for between Carriers & Schenker.
  • Cost of quality monitoring & review.
  • Book shipments with carriers
  • Monitor contract space fulfilment.
  • Plan build up space
  • Check uplift status and inform relevant parties.
  • Follow up with airlines on shipments enquiries ( airline / tracing issues )
  • Delegate jobs/work.
  • To assist Freight Planning Assistant Manager
Requirements:
  • At least 2-3 years of relevant working experience
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
Please submit your updated resume in MS Words format by using the APPLY NOW BUTTONBy submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.**We regret to inform that only shortlisted candidates would be notified.Sooi Jia Hui Agnes
Reg No: R23113053
MCI Career Services Pte Ltd
EA Licence:06C2859Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?What\'s your expected monthly basic salary?Company profileMCi Career Services4.1\xc2\xb7Human Resources & Recruitment51-100 employeesWith over 15 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don\'t just fill positions - we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting!With over 15 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don\'t just fill positions - we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting!Company informationRegistration No.200701947WEA No.06C2859

MCI Career Services

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD1436520
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $3600 - 5000 per month
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned