Handle customer\xe2\x80\x99s inquiry (phone calls/emails) and to arrange transport (e.g. lorry cranes, trailer, etc) accordingly. If necessary, coordinate with warehouse supervisor on receiving and releasing.
Assist in providing quotation to customer and resolve any potential issue with their orders.
Ensure proper and timely billing/closing of all job files and forward to the billing department.
Assist to follow up and update system on vehicles LM/LG cert expiry date, annual LTA inspection date.
Provide support to import/export shipments processing and arrangement and co-ordination with various parties (including customers, overseas agents, carriers, NVOCC, co-loaders) on shipments clearance/delivery/collection.
Monitor vessel berthing/schedule via PSA PortNet and Jurong Port System.
Any other Ad-hoc duties assigned.
Job Requirements
Candidate must possess at least a Diploma with a minimum 1-2 years\xe2\x80\x99 experience in shipping/freight forwarding or equivalent.
Excellent knowledge in all aspect of operations (booking, documentation & customs clearance processes in both import & export cargo).
Positive attitude, Self-motivated, Customer Oriented, Strong problem-solving skills, Meticulous and willing to take up challenges.
A team player, excellent written, communication and interpersonal skill.
Ability to multi-task, embrace change and innovate in a fast-paced environment.
Location: Woodlands Work Week: 5.5 Days (Mon-Fri 8.30am \xe2\x80\x93 5.30pm, Sat 8.30am \xe2\x80\x93 12.30pm)
Please indicate the below information in your resume:
Current & Expected Salary
Reason(s) for leaving
Notice Period / Availability to commence work
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