Customer Service Executive (npc)

Shenton Way, Singapore, Singapore

Job Description


Job Responsibilities:

  • Handle customers\xe2\x80\x99 queries (via telephone / email) escalated from Call Centre
  • Handle queries from walk-in customers
  • Handle first level troubleshooting with regard to the Internet e-services
  • Escalating complex queries for superior\xe2\x80\x99s intervention
  • Engaging customer in change management campaigns
  • Suggest improvements arising from feedbacks or interaction with the customers
  • Submit daily report in a timely manner
Period:
  • 2 years contract (renewable based on performance and headcount needs)
Location:
  • Depot Road
Working hours:
  • Mon to Fri 8.00am to 5:30pm
Salary:
  • Up to $3000 + PB
Job Requirements:
  • Minimum GCE \xe2\x80\x98A\xe2\x80\x99 Level / Diploma Holders
  • At least 1 year of working experience.
  • Relevant experience in payroll processing and/or customer service is an advantage.
  • Meticulous
  • Good interpersonal and communication skills.
  • Result oriented
\xe2\x80\x8bInterested applicants, kindly email your detailed resume (MS Word format is preferred):nicholas@successhrc.com.sg (Reg No: R1549023)Please ensure that applications sent through email are no bigger than 1Mb.We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.Success Resource Centre Pte Ltd (EA License Number: 04C3201)3 Shenton Way, Shenton House #19-01 Singapore 068805T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Success Human Resource Centre

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Job Detail

  • Job Id
    JD1456360
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $3000 per month
  • Employment Status
    Permanent
  • Job Location
    Shenton Way, Singapore, Singapore
  • Education
    Not mentioned