Customer Service Executive (npc)
Shenton Way, Singapore, Singapore
Job Description
Job Responsibilities:
- Handle customers\xe2\x80\x99 queries (via telephone / email) escalated from Call Centre
- Handle queries from walk-in customers
- Handle first level troubleshooting with regard to the Internet e-services
- Escalating complex queries for superior\xe2\x80\x99s intervention
- Engaging customer in change management campaigns
- Suggest improvements arising from feedbacks or interaction with the customers
- Submit daily report in a timely manner
- 2 years contract (renewable based on performance and headcount needs)
- Depot Road
- Mon to Fri 8.00am to 5:30pm
- Up to $3000 + PB
- Minimum GCE \xe2\x80\x98A\xe2\x80\x99 Level / Diploma Holders
- At least 1 year of working experience.
- Relevant experience in payroll processing and/or customer service is an advantage.
- Meticulous
- Good interpersonal and communication skills.
- Result oriented
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Job Detail
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Job IdJD1456360
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$3000 per month
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Employment StatusPermanent
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Job LocationShenton Way, Singapore, Singapore
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EducationNot mentioned