Job Description

s for the Position of Customer Service Executive (Oil & Gas) Reporting to the Customer Service Manager, you will provide support in the following areas: -

• Review Asia Pacific Market to maximize revenue potential.
• Central Point of contact between Sales and Production.
• To achieve customer satisfaction.

• Handling customer inquiries/tenders for our products and services on a day-to-day basis.
• Monitor and prepare Quotation and Tender records for Sales.
• Reviewing existing quotations with clients to assess status.
• Sourcing of materials for job-related ancillaries to avoid disruption in production schedules
• Checking stock availability.
• Conduct of Contract Review in the event of an order.
• Manage and clear outstanding customer demands and coordinate with Production to facilitate the timing and delivery of orders.
• Progresses orders and keeps clients informed.
• Maintenance and Preparation of presentation material and product information.
• Prepare sales reports on general activities and expected turnover and market trends.
• Promote the company\'s products and services.
• Generate revenue for the company and maintain relationships with customers.
• Central point for the customer on a particular job and take a proactive approach to customer liaison.
• Liaise constantly with Production personnel regarding the job status.
• Achieve customer satisfaction to create and maintain good working relationships.
• Carry out duties as may reasonably be required.
• Actively participate and involve in the appropriate development of HSE matters in areas of hazard/incident identifications, risk assessments and determination of controls.
• Ensure work activities and behavior achieved conformity to the HSE policy, objectives and procedures outlined in the HSE management system and compliance with applicable local legal requirements.

• Diploma or Degree in Engineering/Material or equivalent.
• Must be able to communicate in Mandarin as communicating/liaising with Chinese associates is required.
• 1 \xe2\x80\x93 2 years related experience with tendering and RFQ, OCTG & Machining background within the Oil & Gas industry.
• Good PC skills a must.
• Product & Quality Knowledge.
• Ability to work under pressure to tight deadlines.
• Analytical and creative approach to problem-solving.
• Communicate effectively on all levels, work under own initiative & think strategically.
• Good organising and time management skills.

• Workplace near Gul Circle Train Station.
• Salary Up to $4500.