Customer Service Executive (perm / Medical Assistance Mnc) (ac)
Singapore, Singapore
Job Description
- Salary: Up to $3,400 + Payable OT Hours + AWS + Attractive Performance Bonus + Staff benefits
- Location: Changi Business Park
- Shift Allowance: $8 per shift (11am-830pm)
- Working Hours: 5 days work, rotating Shift ( 6am to 330pm or 11am to 830pm)
- For shift hour 6am to 330pm: Reimbursement for 1 way cab transport to start work
- Salary will commensurate according to Candidates\' Work Experience
- Manage cases in line with the key directive of Assist First, Verify Later
- Demonstrate an understanding of all key clients\' Operations and Billings Procedures
- To be the first point of contact for members, end users, clients, service providers and colleagues
- To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover
- Ensure that sufficient logistic arrangements are made in timely and appropriate manner
- Escalate cases and requests as per company protocols
- Organize the full range of medical and security services for clients, utilizing the internal resources and external correspondents.
- Carry out any other reasonable duties as requested by the manager.
- Diploma or equivalent
- Min 1-2 years working experience
- Experience in call centers, assistance companies and/or hospitality industry an advantage
EA License: 14C7092
Company information
Registration No.
201410806W
EA No.
14C7092
Employer questions
Your application will include the following questions:
Which of the following statements best describes your right to work in Singapore?
What\'s your expected monthly basic salary?
How many years\' experience do you have as a Customer Service Executive?
Have you worked in a call centre before?
Which of the following languages are you fluent in?
How much notice are you required to give your current employer?
Are you available to work on weekends or public holidays?
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Job Detail
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Job IdJD1393907
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$3400 per month
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned