Customer Service Executive Slzy

Bendemeer, Singapore, Singapore

Job Description


Summary:

  • Basic Up to $3300
  • 5 Days work
  • Location: Bendemeer
  • Monday to Friday (8.30am-5.30pm)
Responsibility
  • Handle and manage customer orders, ensuring timely deliveries and optimizing shipment arrangements.
  • Serve as the primary contact for customer orders and logistics inquiries.
  • Address customer concerns regarding purchase orders, deliveries, and shipments.
  • Ensure prompt shipments and deliveries, including those with short lead times, and resolve conflicts as they arise.
  • Maintain knowledge of local and international regulations and ensure proper documentation.
  • Enter orders promptly and acknowledge customer purchase orders in a timely manner.
  • Coordinate logistics for deliveries, collaborating with transporters, forwarders, and warehouses to resolve any issues that might cause delays or prevent shipments.
  • Ensure there are no overdue customer orders, and work closely with the sales and business development teams to clear any overdue orders for delivery or shipment.
  • Collaborate with team members before shipping goods to customers, aiming to consolidate deliveries for cost savings and control.
  • Communicate with customers about delivery/shipment dates and any special requirements for order fulfillment.
  • Prepare and manage documents such as Goods Received, Delivery Orders, Packing Lists, Commercial Invoices, Proforma Invoices, and Sales Contracts, and liaise with forwarders on customs documentation.
  • Manage the processing and follow-up of Purchase Orders, including shipment schedules, production schedules, shipment clearance, and inventory control.
  • Escalate orders to purchasers to meet customer requests.
  • Perform any additional tasks as assigned.
Job Requirements:
  • Ability to successfully manage multiple priorities and handle challenging work demands and tight schedules.
  • Ability to make timely decisions in a high-pressure environment.
  • Meticulous, eye for details with pro-activeness and good follow-up skills.
  • Good verbal and written communication skills and detail oriented.
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.**We regret to inform that only shortlisted candidates would be notified.Sean Liew Zhan Yuan
Registration Number: R21100159
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?Which of the following languages are you fluent in?Company profileMCi Career Services4.1\xc2\xb7Human Resources & Recruitment51-100 employeesWith over 100 professional employees, our dedicated consultants who are equipped with capabilities to hire both technical and functions roles across wide spectrum of industries have been managing over 2,500 monthly advertisement and successfully matched 9,000 over job placement yearly. We are here to connect, understand, source and deliver to meet your needs. We have 3 subsidiaries; our companies strive to provide support to people and organizations in realizing their true potential that would enhance businesses with the right individual. We believe that we will only provide you with the best services because we are not here just to help but also make companies interesting!With over 100 professional employees, our dedicated consultants who are equipped with capabilities to hire both technical and functions roles across wide spectrum of industries have been managing over 2,500 monthly advertisement and successfully matched 9,000 over job placement yearly. We are here to connect, understand, source and deliver to meet your needs. We have 3 subsidiaries; our companies strive to provide support to people and organizations in realizing their true potential that would enhance businesses with the right individual. We believe that we will only provide you with the best services because we are not here just to help but also make companies interesting!Company informationRegistration No.200701947WEA No.06C2859

MCI Career Services

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Job Detail

  • Job Id
    JD1435171
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $2600 - 3300 per month
  • Employment Status
    Permanent
  • Job Location
    Bendemeer, Singapore, Singapore
  • Education
    Not mentioned