Interested applicants can also send your resume to (supreme.travysong#gmail.com) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.Customer Service Executive (Shipping / Freight Forwarding Exp Needed) Salary: $Overview for the role:This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.Job Duties:
Handles all clients inquires, concerns and complaints in a professional manner
Monitor shipments with contractors and vendors and update both internal & external stakeholders
Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
Collaboration with all departments to better address clients needs, providing regular updates to higher management
Assist in the preparation of Pricing & Quotations
Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
Upselling company products and identify new business opportunities through clients\' referrals
Job Requirements:
Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
Computer literacy eg: proficient in MS Word & Excel etc
The Supreme HR Advisory Pte Ltd | 14C7279 Ong Boon Kiet (Travys) | R22104769 Senior Recruitment ConsultantEmployer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?What\'s your expected monthly basic salary?Company profileThe Supreme HR Advisory4.6\xc2\xb7Human Resources & Recruitment51-100 employeesHere at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry\'s challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.Here at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry\'s challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.Company informationRegistration No.201426535WEA No.14C7279